Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

$100 Rouge Reward Return?

  • If I make a purchase with the $100 Rouge Reward and needed to make a return, would that amount just become store credit? Can the reward be used with store credit?

Re: $100 Rouge Reward Return?

@bethanydf Items purchased with a Rouge Reward cannot be returned to Sephora stores or Sephora at Kohl’s. Unused and unopened items can be exchanged for the exact same item within 30 days in Sephora stores only. Items ordered online at sephora.com or sephora.ca with a Rouge Reward can be returned by mail. The pro-rated amount paid will be refunded, but the redeemed Rouge Reward will not be reinstated to your Beauty Insider account. The Rouge Reward will be forfeited. For information regarding the Rouge Reward terms, please visit https://www.sephora.com/beauty/terms-conditions-beauty-insider

Conversation Stats
  • 1 reply
  • 249 views
  • 0 Hearts Given
  • 2 Contributors