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Post in Customer Support
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10% promo code not working

I am a VIB member and signed up to received text messages for 10% off. It says it is only available for select BI members. I have many things in my cart that I want to order, but would like to use discount code. Anyone know how to fix?

Re: 10% promo code not working

The same thing happened to me. I am very disappointed that I signed up for text messages and the code that was texted to me did not work. I’m not going to complete my purchase, I feel like I’ve been duped.

Re: 10% promo code not working

@MLG1776 I sent you a PM!

Re: 10% promo code not working

I am having the same problem 

Re: 10% promo code not working

Bonjour,

j’ai le même problème.

Re: 10% promo code not working

@Campel I will send you a PM to help. 

Re: 10% promo code not working

Hi, I’m having the same issue occur with the same error message

Re: 10% promo code not working

Hi @NikyZ I'm sorry I'm not able to send you a PM at this time. Please contact us via phone at 1-877-737-4672 or via our live chat so we can help. Thank you! 

Re: 10% promo code not working

i am having the same issue 😞

Re: 10% promo code not working

Hi @xxkirbyxx,

 

I'm happy to check on this and I'll send you a message shortly.

 

Best regards,

Laurie 

Re: 10% promo code not working

ok thank you 

Re: 10% promo code not working

i am having the same issue 😞

Re: 10% promo code not working

Same here. 😕

Re: 10% promo code not working

HI @rainreign I'm sorry I'm not able to send you a PM at this time! Please contact us via phone  at 1-877-737-4672 or via our live chat so we can further assist. Thanks!

Re: 10% promo code not working

@Ashtynkaehler I will send you a PM to help. 

Re: 10% promo code not working

My promo code is also not working and I am getting the same error.

 

Re: 10% promo code not working

Hi @Ainsleydh Oh no! I'll send you a PM.

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