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Post in Customer Support
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10% promo code not working for me.

Hello, I signed up for the 10% text promo, and the code sent to me will not be accepted. Please help 🙂

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Re: 10% promo code not working for me.

I’m having the same issue 😣 Did you find a fix?

Re: 10% promo code not working for me.

Hi @amirabug,

 

My apologies! If you would like to send me a private message with more details, I'll be happy to look into this further for you. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672) where an agent can assist. If the chat page shows it's unavailable, you may need to keep the page open for a few minutes until the next agent becomes available. Thank you!

 

Best regards,

Laurie

Re: 10% promo code not working for me.

@SandyGS oh no! I'll send you a PM. 

Re: 10% promo code not working for me.

10% code not working. 

Re: 10% promo code not working for me.

Hi @katbaloo,

 

You can send me a private message with your registered email address and phone number and I'll be happy to check on this for you! Alternatively, please call 1-877-SEPHORA (1-877-737-4672) or chat > https://www.sephora.com/beauty/contact-us where a Beauty Advisor can assist you with this.

 

Best regards,

Laurie

Re: 10% promo code not working for me.

Hi. I just sign up, code isn't working and looks like is a generic code? I see same code in conversations.

Re: 10% promo code not working for me.

@gpc04 I'm sending you a PM to assist!

Re: 10% promo code not working for me.

Hello, I reply to your PM! I'll be waiting. Thanks

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