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Post in Customer Support
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0 samples past few orders.

I complained the other day to customer service about 0 samples and I received another box with 0 samples. Why let us choose 3 if we do not receive any? I am going to start ordering directly from the brand sites. Rouge members do not get treated any better..

Re: 0 samples past few orders.

Hi @Marrrryyyyy,

 

I'm sorry to hear your samples were missing from your order! I'm going to send you a PM to assist you further.

 

Always,

Danee

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