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Post in Customer Support
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Return

I bought a wrong shade NARS foundation today. It’s too dark for me. Only used three drops of it. Can I make an exchange and get a lighter shade? 

2 Replies

Re: Return

Hi @noorfatima1996,

 

I'm sorry this item is not working out! Exchanges can only be processed in store within 60 days of purchase. I'd recommend visiting your local Sephora store for assistance. You may also want to verify that the item is carried at your local store by using the "Buy Online & Pick Up" section on the product page. Thank you!

 

Best,

Laurie

Re: Return

Yes, you can call Sephora and exchange or take it to a local Sephora store and have them color match you.

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