Rewards Error

[skinscapes]

 

Has anyone seen this before? I didn’t think you had to spend any money to use your own points, let alone a minimum of $25? 

[WinglessOne]

@skinscapes  Rewards at 750+ points ship free; they don’t require a $25+ cart. Rewards under 750 points, ordered online, won’t ship without that $25 minimum. 

Here’s what the Beauty Insider T&C says (copied from https://www.sephora.com/beauty/terms-conditions-beauty-insider?icid2=customer_service_beauty_insider...) :

“Redeeming a Reward

Rewards available for redemption in a Sephora store do not require a merchandise purchase. Rewards valued at up to 749 Beauty Insider Points (“Standard Rewards”) require a minimum merchandise purchase of $25 if redeemed online. To qualify for redemption, your basket must include a merchandise purchase of $25 or more, including discounts and after any cash redemptions are applied. The $25 minimum purchase requirement excludes past purchases, Same-Day Unlimited subscriptions, gift cards, gift wrapping, packaging, taxes, and shipping & handling charges. Rewards valued from 750 Beauty Insider Points and above (“Premium Rewards”) do not require a merchandise purchase even if redeemed online and are provided with free standard shipping. Premium Rewards redeemed without a merchandise purchase are not eligible for free samples and cannot be used in conjunction with any other promotional codes or promotional discounts during checkout. Always check the details on a Reward to confirm if it is eligible for free shipping.”