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Feedback Wanted: Sephora Collection 2021 Releases

FeedbackWanted_SC Seeding_ThreadImage_102821.png

 

The Beauty Insider Community partnered with Sephora Collection to give select Community members a chance to try a mix of fun new 2021 releases that span the hair, makeup, skincare, and beauty tool categories!

 

This thread is a place for our Community reviewers to discuss their testing experience with others. If you tried out these products, share any unboxings, swatches, or other photos you have – once you’ve left your reviews on the corresponding product pages, that is. 😊

 

Now, on to the exciting part! Check out the new releases that BIC members are putting to the test:

 

Loving these new Sephora Collection releases? After you’ve left your reviews on product pages, hit the reply button below to share your photos and honest thoughts below!

Re: Feedback Wanted: Sephora Collection 2021 Releases

@BengalTigress  Beautiful swatches! 

Re: Feedback Wanted: Sephora Collection 2021 Releases

Beautiful swatches @BengalTigress !

Re: Feedback Wanted: Sephora Collection 2021 Releases

Gorgeous swatches, @BengalTigress .

Re: Feedback Wanted: Sephora Collection 2021 Releases

Congrats @BengalTigress ! What pretty swatches !

Re: Feedback Wanted: Sephora Collection 2021 Releases

Congratulations, @BengalTigress! How fun to share these goodies with your Mom and sisters.

Re: Feedback Wanted: Sephora Collection 2021 Releases

@BengalTigress Gorgeous pictures.

Re: Feedback Wanted: Sephora Collection 2021 Releases

I am very excited for the blush, @TeamBIC. And the strawberry mask, that had been on my to-try list this year!

Re: Feedback Wanted: Sephora Collection 2021 Releases

Super excited for this collection but I just received an email from UPS that there are C$57.77 duties and taxes due on my Sephora package and it is scheduled to be delivered tomorrow. Now I am torn what to do @TeamBIC 

Is anyone else from Canada hit by duties? Are you paying or refusing the package?

Re: Feedback Wanted: Sephora Collection 2021 Releases

Hi @fatimamummy ,

The UPS deliverer just left, they ( UPS ) wanted me to pay 60.00 $ in fees, I refused and mentioned that Sephora was supposed to clarify the situation. This never happened before when I previously received gratis from @TeamBIC . I’m hopeful that this will be clarified as soon as possible 🤞

Re: Feedback Wanted: Sephora Collection 2021 Releases

Oh no @keana1! You are correct, this hasn’t happened before (or at least in quite a long time!) and it was an error from our kitting partner. This is not the experience we want for our beloved Community members and we have been actively working with our kitter as soon as the first person alerted us to the issue. Please keep an eye on your PMs as we continue to get updated information and share it with our Canadian Community members.

Re: Feedback Wanted: Sephora Collection 2021 Releases

I was hit with a pricy duties charge as well so I won’t be accepting the box. I was surprised since previously no gratis boxes have come with charges.  @TeamBIC 

Re: Feedback Wanted: Sephora Collection 2021 Releases

Hi @bakeamuffin,

 

Thanks for tagging us - just sent you a PM about this! We're continuing to work with our kitting partners on resolving this issue. 

Re: Feedback Wanted: Sephora Collection 2021 Releases

@bakeamuffin 

Really? I’ve had one has high as 150$ and I think another almost $200. Sephora did reimburse me for one though before they made the change to cover duties costs. Good people at Sephora. 

Re: Feedback Wanted: Sephora Collection 2021 Releases

@fatimamummy 

I got the same notification and UPS keeps harassing me with phone calls. I sent @TeamBIC a PM however I’m not going to pay it. 

Re: Feedback Wanted: Sephora Collection 2021 Releases

@fatimamummy @GG84 Hi there! Just sent you both PM's about this - we're actively working with our kitting partner on this. 

Re: Feedback Wanted: Sephora Collection 2021 Releases

Thank you for working on it @TeamBIC 

Re: Feedback Wanted: Sephora Collection 2021 Releases

@fatimamummy 

I refused mine today 🤷🏼‍♀️

Re: Feedback Wanted: Sephora Collection 2021 Releases

@GG84  I paid duties to receive the package and Sephora reimbursed me right away.

Re: Feedback Wanted: Sephora Collection 2021 Releases

@fatimamummy 

Same 

Re: Feedback Wanted: Sephora Collection 2021 Releases

@GG84  Yes I also got call from UPS to pay up the balance.

Re: Feedback Wanted: Sephora Collection 2021 Releases

Ooh @TeamBIC I’m excited for the blush brush. 😍

848 Replies
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