Air filter in store

[ScottyRoger652]

How often will air filters be changed when re-opens begin rolling out across the states? No one has gotten back to me on this. It’s just a question, but I’d appreciate a answer😊

[RGbrown]

Maintenance of the buildings (including air systems) is likely handled by property management, not Sephora employees. 🤷

[makeupjunkie65]

@scottyrodgers652, this is such a weird and random question for corporate Sephora to be asked!! What answer would make you feel better?? Every hour, weekly, once a month??? Are you going to go into different Sephora stores and ask to see the new air filter??? How can a corporate store answer what hundreds of individual stores will be doing???? Is this about CoVid-19 because if it is you don’t mention it. Why not ask how often employees will wash their hands or put out sanitizer or clean the store???? The answer will be the same for all these questions “ as needed”. So what is needed in Naples Florida could be very different from Cleveland Ohio!!

[ScottyRoger652]

I’m so pleased they got back to me in a timely matter! They were respectful & understanding. Exceptional customer service team! All questions are important and they didn’t belittle me. ( they answered my concerns)AMAZING customer service! Thank you sephora❤️❤️😘 @makeupjunkie65

[ScottyRoger652]

[suzyo]

Am I crazy or does this answer nothing?

[GG84]

@suzyo 

Not crazy. Nothing answered at all. 

[GG84]

@ScottyRoger652 

And what was their answer?