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Post in Customer Support
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bcchickie
NEWCOMER I Rouge
‎05-01-2024 12:11 PM
‎05-01-2024 12:11 PM

online return I put two items with different tracking in one box

hello, I thought it would be ok to online return two items from two different orders but now I see that each item had its own shipping label with different tracking numbers.  I did put both of the return invoices in the box.  I just wanted to give a heads up on my error and I'm hoping when the box is opened I will get credited for both. 

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LaurieBT
MOD Rouge
‎05-01-2024 12:24 PM
‎05-01-2024 12:24 PM

Re: online return I put two items with different tracking in one box

Hi @bcchickie,

 

Thank you for reaching out to us! I'm happy to assist and I'll send you a message shortly.

 

Best regards,

Laurie 

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  • ‎05-01-2024 12:11 PM
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