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Merging Accounts
I have 2 accounts under my phone number but different emails. I would
like to merge them together and keep the points I have. One has 58
points and the other over 200 points but recently used them for...
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Re: Merging Accounts
I have the same issue! Two emails, two sets of points. Could someone
help me out?
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Re: Merging Accounts
I called customer service at 1-877-SEPHORA and they merged my accounts
and were super helpful
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Re: Merging Accounts
I have the same situation. I have 3 accounts that I would like to be
merged to my one email.
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Re: Merging Accounts
I'm also having this issue. Can someone from support help me merge my
accounts?
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Re: Merging Accounts
Hi @ppandya, To view Danee's message, please click the envelope or bell
icon near the top of your Community page. Thank you! Best, Laurie
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GIft card balance disappread
Hello, My mother received a gift card with a balance of $50. She went to
Sephora and purchase the $30 dollar makeup session, leaving $20 dollars
on the card. When she tried to buy something online on ...
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Re: GIft card balance disappread
Don’t bother contacting the Sephora help line. They will just keep
redirecting you to call the back of the card. And those ppl will tell
you contact Sephora help. I’ve been trying to get my issue solved and no
one is helping. SMH
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Re: GIft card balance disappread
Hi @maslai, I'm sorry about this! We kindly invite your mother to
contact us directly so we can look into this further. Our support teams
can be reached here in the Community, by phone at 1-877-SEPHOR...
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Re: GIft card balance disappread
This is not true. I tried to get help through the chat and was told
repeatedly to contact the activation line. The chat was disabled after I
said I wanted to speak to another rep bc they were not helping me with
the issue.
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Defective gift card
I purchased a $75 gift card from cvs but as I scratched off the back the
numbers came off too. I’m getting the run around on how to resolve this
issue. The Sephora sales person in the store, the custo...
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Re: Defective gift card
If you don’t mind sharing what happened with your issue, what happened?
I’m facing a similar issue and feel so upset to potentially throw $100
down the drain.
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Damaged gift card
What recourse do I have if my Sephora gift card was damaged by a Sephora
employee and now I’m unable to use the funds. Just left the store and
the employee instead of scratching off the card for the p...
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