Product review
Hi I been posted a review about Peter Thomas Roth water drench for over
3 days and I still haven’t see it come up under rating and review yet. I
tried to submit the new one but keep hitting error. I c...
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Need Help with Lost Pkg.
I placed two recent orders, one on 04/29 and the other on 5/01/2024. I
have already received the order that was placed on 5/1/2024, but the
other order seems to be missing. The status has been "awaiti...
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Unused Gift card with zero balance
I received a gift card with $100 on it for Christmas. It was purchase at
a Kroger grocery store and when I went to use it, it had a zero balance.
After calling the number on the back of the card, they...
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Re: Unused Gift card with zero balance
My daughter is having the same exact issue with a gift card she received
for her birthday and just tried to use. Totally unused, yet when she
entered the number she was told there is a zero balance. Can this be
remedied? She is very disappointed.
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Re: Unused Gift card with zero balance
I just had the same issue except I called Sephora customer service
because my pin had rubbed off and they told me that my gift card had a
zero balance. It also came from Kroger. Sephora refused to help.
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Re: Unused Gift card with zero balance
I am currently having the same issue with a $50 gift card purchased from
Kroger as well! Called Sephora customer service and they said there was
nothing they could do to help despite it clearly being ...
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Re: Unused Gift card with zero balance
Even the cashier at sephora told me it's been happening a lot! it was
also just plain embarrassing bc I was trying to buy my son's girlfriend
something w it.
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Re: Unused Gift card with zero balance
I talked with moderator Laurie and they still refused to help me due to
the card being sold by a third party. I guess Sephora is OK with third
parties selling bad cards to their customers and dont see this as an
issue as long as they get the money.
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Re: Unused Gift card with zero balance
Mine was a $200 card and it was saying zero balance when it was just
recently purchased and wasn’t shown to anyone after calling Sephora they
said it was used by someone online so now Sephora won’t is...
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Please put an age limit on your stores.
For the love of God, put an age limit on your stores. I refuse to walk
into a store from now on due to the fact that you allow a bunch of 9
year old girls to shop in sephora and the problem is they ar...
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Re: Please put an age limit on your stores.
Fr they ruin my day anytime I see them at sephora. It’s just extremely
annoying because kids are everywhere and what used to seem like heaven
to me is now being destroyed because kids are starting to ...
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Re: Please put an age limit on your stores.
moisturizers are great for any age! if they want retinol, no need to ban
them, if they’re being disrespectful, ask for a guardian, if they do end
up buying retinol (Vitamin A) remind the parent that i...
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Re: Please put an age limit on your stores.
No because they’re just being too much compared to when we were their
age. I’ve seen some crazy kids in Sephora and they had NAIL. YES, actual
nails and they were buying products from brands like drun...
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Gift card not activated
I got a giftcard from my sister in law for Christmas for $40. I went to
use it and when I went to pay for my items, the cashier said it was not
activated. I wasn't about to go back to my sister in law...
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Re: Gift card not activated
I had a similar issue. I recieved a gift card from my father in law, so
I went to check the balance online and it says the card had not been
activated. Other people in this chat have said the customer...
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Re: Gift card not activated
We just had this happen today wherein a gift card purchased for my
daughter from Safeway was not accepted (we were told it was inactive)
and the Berkeley 4Th Street store. My daughter was quite embarr...
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Re: Gift card not activated
Hi @rbaker7664, I'm sorry to hear this! Thank you for taking the time to
share this feedback. I'll send you a message shortly. Warm regards,
Laurie
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Apple pay
umm so can I use Apple Pay online to get rare beauty blush
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The ordinary serum
Hi I brought the salicylic acid serum a while back and I wanted to buy a
new one but I brought the hydroluric acid one instead 🤦♀️ can I use
both at the same time? @
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Re: The ordinary serum
you can use both, yes. Salicylic is an exfoliating acid and Hyaluronic
is more of a moisture adding acid.
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