Can you remove my review?
Hi! I wanted to ask if you could remove my review on the Amika Undone
texture volume matte spray? I wanted to add more to it! thank you
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Re: Can you remove my review?
@bethelcreates I've removed it for you! Please allow 24-48 hours for it
to be removed from the product page. Thanks!
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Birthday gift
Does anyone know if I can still get my birthday gift even if my birthday
month was April, I forgot about it 😢
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Points expired
Hello! I did not realize Sephora points expire after 12 months without a
purchase. Is there any way to get them back? I had over 4K points that I
would have used had I known they would be gone come 1/1/24. Thank you!
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Re: Points expired
Can you please assist me with my expired points as well? I recieved NO
email informing me they were expiring. I haven't made a purchase since
I've been pregnant the past couple years and keeping my sk...
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Re: Points expired
@Emilyl625 Points don’t expire as long as you have made a purchase or
redeemed a reward or free birthday gift within the last year. I will
send you a PM for more information.
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Re: Points expired
Hi @slb751 sorry to hear that! Points only expire if your account is
inactive for 12 consecutive months or longer. To keep the account
active, you would need to make a purchase, redeem a reward, or th...
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Re: Points expired
@sofiaskim sorry to hear that! Points only expire if your account is
inactive for 12 consecutive months or longer. To keep the account
active, you would need to make a purchase, or redeem a reward, or...
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Re: Points expired
My Sephora points expire after 12 months without a purchase. Is there
any way to get them back? I had 2700+points.
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Re: Points expired
@azhong666 sorry to hear that! Points only expire if your account is
inactive for 12 consecutive months or longer. To keep the account
active, you would need to make a purchase, redeem a reward, or th...
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Link Online and Instore Account
I just recently created a beautyinsider online account, but I’ve always
had one in store. I used the email I normally use in store to create my
account, but it’s showing up as 0 points, when I know I ...
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Re: Link Online and Instore Account
Can I please get help with this as well? When i go in store I use my
phone number and would like to link it to this online account. Thank
you!
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Rewards history
HiHow would I see my Rewards History for 2024? It seems like my rewards
balance right now is lower than it was a few days ago.Thanks!
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Re: Rewards history
@cathyindallas You can view your point history by going to the Beauty
Insider section of your account and scrolling down to "Points Activity".
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Survey Points
I received an email in February offering me to complete a survey and
after completion I’d receive 200 points. I completed the survey but
still haven’t received the points. How do I go about getting the points?
Thank you.
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Veho Shipping Sucks
Hi! Just wanted to warn others who currently shop and order online using
Sephora that they have decided to use a shipper called Veho. I was
supposed to get my products delivered last Thursday and to d...
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Re: Veho Shipping Sucks
Having a similar issue right now. First order was "lost." Then Sephora
issued me a replacement order, which was supposed to be delivered today
when my office was open. They tried on Saturday, after I ...
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Review not posted
Hi,I submitted a review for Urban Decay Face Bond Foundation last week
and I have not seen it posted yet. The review is part of the tasks to be
completed by Butterly as I got the item for free to try....
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Re: Review not posted
@noviera I see that your review was successful and approved. You can
find your review on the product page!
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Re: Review not posted
Hmm that’s weird. I can’t seem to find my own review l. And usually it
would show up on my Community profile page, but not this time. Do you
mind sending me the screenshot of it please? Thanks.
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Re: Review not posted
@noviera The removal of the Ratings & Reviews summary page on your
Community profile is something that we are aware of and is the
unintended result of some Ratings & Reviews and Questions & Answers
im...
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