Didn’t receive free samples
I totally understand that these samples were free, but I was looking
forward to trying them. I didn’t receive them in my package. Is there
any way to get these?
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Missing Samples
I was excited to try my free perfume samples for my bday. Packaged
arrived and no samples. Seems like a pattern. This is not the first
time. Is there a customer service chat to discuss?
1
3
| 1 Hearts
|
3 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
0 Replies
|
Mail Collaboration
Hi, is received an email for a collaboration, i just wanna know for sure
if this is legit.the mail was send with this email address:
sephora.empowerment.sephora@gmail.com thank u!
0
0
| 0 Hearts
|
0 Replies
|
CT birthday gift
will the Charlette Tilbury Birthday gift ever be back in stock??
0
0
| 0 Hearts
|
0 Replies
|
Unable to Place Order
My order keeps saying “Unable to place your order. Please verify that
your card information and billing address are correct. If applicable, we
have reversed any pending charges to your account.”even t...
1
20
| 1 Hearts
|
20 Replies
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
2 Replies
|
| 0 Hearts
|
1 Reply
|
Re: Unable to Place Order
Hi - thanks for the reply but there’s no issue with my financial
institution- I was paying by gift card - it’s a fault with your website.
0
0
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Re: Unable to Place Order
@LaurynGreene Hi I had the same issue and I just went through the
process to activate my card and I was able to place my order. I thought
I activated my card when I first got it but their website is j...
0
0
| 0 Hearts
|
0 Replies
|
Re: Unable to Place Order
This keeps happening to me too. Same error. My card won’t work anywhere
online and I can’t even add it to Apple Pay. Everything matches
(address, zip, phone etc) and I cannot get a hold of customer service at
the issuing bank.
0
1
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|
Re: Unable to Place Order
This been happening to me since yesterday, but they charged me and then
cancelled, now I have to wait for my refunds
0
0
| 0 Hearts
|
0 Replies
|
Re: Unable to Place Order
Hi @LaurynGreene, I'm sorry for the trouble and I received your message.
I'll send you a message shortly. Warm regards, Laurie
0
1
| 0 Hearts
|
1 Reply
|
Re: Unable to Place Order
why do you guys keep cancelling my order my payment method is correct as
well as billing and mailing address. such a joke. i have been trying to
resolve this since september and no one wants to fix my...
0
0
| 0 Hearts
|
0 Replies
|
25% off Dyson Airwrap Ceremic Pop Not Working
I opened Sephora visa credit cart to discount the Dyson Airwrap™
Multi-Styler Complete Long Limited Edition in Ceremic Pop. However,
after I ordered the item online, a message sent to me about 30 minu...
0
0
| 0 Hearts
|
0 Replies
|
Points
Hi everyone Do you know why the challenges for earning points don't
work?
0
0
| 0 Hearts
|
0 Replies
|
Gift Card Balance Disappeared
I had a $20 gift card for Sephora and when I was trying to check out,
the transaction declined for some reason, even though my card went
through and showed that it had $20 (it was my first time using ...
0
0
| 0 Hearts
|
0 Replies
|
Return + online shopping ban
I’ve been banned from returning items and now from online shopping as
well. VIB rouge for many, many years. Sephora - consider not having such
a lenient return policy rather than punishing your best c...
1
3
| 1 Hearts
|
3 Replies
|
Re: Return + online shopping ban
I think I am too, but I have no evidence to confirm this because their
online chat is never available to me (it was literally 3pm on a weekday
and at first, it showed the chat was online, but as soon ...
0
0
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
Re: Return + online shopping ban
I'm now getting conflicting information from everyone. Some emails are
saying return ban. Some are saying online ban as a whole. Then they
respond and say nevermind. What is going on?!??
0
0
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
37 Replies
|
| 0 Hearts
|
0 Replies
|
| 0 Hearts
|
1 Reply
|
| 0 Hearts
|
0 Replies
|