Gift card not activated

[katamari7]

My mom bought me a Sephora gift card for my birthday and when I tried to use it in the store today it wasn't activated. What can I do to activate it?

[itsbelamaroe]

hi!! i’m having the same problem. i was gifted a gift card for my birthday and it was never activated. what do i do?

[LaurieBT]

Hi @itsbelamaroe,

I'm sorry to hear this! I'll send you a message.

Best,

Laurie 

[Sephora2424]

Hi, I bought a gift card for $50 and my sister in law went to use it only for it to say that it was not activated. I was charged for it and I don’t know what to do 

[DaneeBT]

@Sephora2424 I just responded to your private message!

[DaneeBT]

Hi @katamari7 Oh no! I'll send you a PM.

[emilycgarcia]

I have a card that also says it’s not activated. Can I get help?

[DaneeBT]

hi @emilycgarcia I'm sending you a PM!

[Bons15]

I’m having the same issue! Can someone help me?

[LaurieBT]

Hi @Bons15,

I'm happy to check on this and I'll send you a message shortly.

Best,

Laurie 

[autumstar]

I'm having the same issue, I was given a gift card and it says it needs to be activated. What do I do

[keelybt]

@autumstar I will send you a PM for more information. 

[ezelintoronto]

Hi I have same issue today. My boyfriend purchased for me on sephora app, put $30 in it. And sephora sent it to my home. But when I tried to use it, they told me its inactivated and there is no money in it. But it is impossible. Please can you help me too? 

[DaneeBT]

Hi @ezelintoronto Oh no! I'll send you a PM.

[bananapumpkin7]

Hello, I’m also having this problem with a gift card. Please let me know if you can help. Thank you. 

[keelybt]

@bananapumpkin7 I will send you a PM.