Beauty Pet Peeves 2

[veronika23]

The other thread was getting too long and difficult to load! 

So what are your beauty pet peeves? What grinds your gears? Share your stories!!!

[EvangelineDamon]

@DaintyDiva

I'm so sorry that you missed out on the GlamGlow. I was hoping to redeem one of those to at least send to somebody but there's not many GlamGlow  (or EL) enthusiasts among my few friends. But if I would've known you were hoping for that one, I would've gladly added it & sent it to you.

But....hey, if you like GlamGlow, I have a few DS samples I could send your way?

[DaintyDiva]

@EvangelineDamon thank you, that's so nice of you! Let me send you a pm 😉

[ZombieMetroAnt]

@DaintyDiva I have a couple GlamGlow's myself that also need a good home.  Help me out, will ya?  

[DaintyDiva]

And it's not even my Bday until next week! 🙂

@ZombieMetroAnt  Thank you! that's really nice of you. I'll send you a pm. 

[ZombieMetroAnt]

Did someone say birthday?! This calls for a celebration (and my favorite confetti gif!!) @DaintyDiva 

[DaintyDiva]

@ZombieMetroAnt Thank you 🙂

[shyvicki]

I was going to take advantage of that offer, but only the Fresh lip balm was offered, nothing on the UD. I took advantage of another offer.

[Madeline7]

Hm the site still says "And" for me (at least on the special offers pages)

[ZombieMetroAnt]

@EvangelineDamon Let me send you my Fresh balm (you'd be doing me a favor of giving it a good home).

[EvangelineDamon]

@ZombieMetroAnt

Wow! You're so very sweet and thoughtful to offer. I would love to help a sister out.

I was actually planning on giving it to my brother's fiancee who has been super helpful to me and my dad.  I always gather little glosses and balms to give her just because..

I'll shoot you a pm in a bit. Thank you so much. 

[alexasteph]

@EvangelineDamon This is a legitimate grievance though. The promo marketing needs to be consistent throughout, and if it isn't, they need to honor the one that benefits the customer most. Same goes for prices. If something is priced twice, they have to honor the lower one. It's just basic customer service.  

[EvangelineDamon]

@alexasteph

You're right. It is a legitimate grievance/concern.

And I received a generic response today. 

I don't mind when they reply from a scripted sentence, however, it bugs the heck out of me when they clearly did not read what I wrote.

Refunded 100 points. 

I'm going to ask them to forward my concern to another department to prevent it from happening, again. 

[alexasteph]

@EvangelineDamon It is really obnoxious when you contact CS and they respond with something canned. While I can understand why companies would do that (the staffing alone to respond individually to each email would eat up half their budget), if the response really has nothing to do with the initial complaint, they at least need to do a better job of filtering things to the right department, and offer a reply that is relevant. 

[GhostInTheShell]

Current peeves:

1. no samples or not the samples you thought you were getting (I'm still happy for samples though)

2. when checking out that list of promo codes aren't readily available then (at least in the app - they're under mobile offers

3. that codes like "twolips" can't actually be used twice to get one of each product

All first world complaints though ¯\_(ツ)_/¯

[imababymuffin]

I forgot to get a fragrance item I acutally need during the point multiplier. First world problems at Sephora...

[playingdressup]

I don't enjoy when I pull the lid off a pencil product, and the cosmetic part flies out. My Mark Jacobs lip liner just did this, projectiled into a small part of my acrylic organizer. Argh. I shoved it back in the pencil. We'll see how that lasts!

[Tamara76]

@playingdressup. I feel your pain!   This happened to me the other day with a brand new MJ highliner DS!   I did the same thing you did - pushed it back in, and it seems to be working ok for now....😬

[playingdressup]

@Tamara76 I hope it sticks for awhile! I guess we'll have to remember to pull the caps off delicately

[liz089]

I don't know if this is the right place to post this but i just noticed not that Rouge is 3 day shipping !! Since when? Ordered a gift on Friday its looking like it wont be here until Friday of this week why Sephora !!! 

[txcatx]

For perfumes, there's this. I'm third (Gulf) coast and usually get shipments from the West Coast distribution center, so this really does sometimes take 5-6 days. 😢

[Insomniacmuffin]