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gift card 6 digit pin
i received a gift card but it only had a 6 digit pin on it? sephora is
saying it has to be 8 digits to be used. i saw others posting about this
too, wondering if there’s a way to fix it?
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Re: gift card 6 digit pin
Hi @hxnnha, My apologies, I'm happy to check on this and I'll send you a
message shortly. Best, Laurie
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My account
Why can’t I make any purchases been trying for 2 days now it won’t
even allow me to open my cart
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Re: My account
Hi @Britbratrose, I'm sorry about this! Can you please try placing your
order on both the browser and the app? On the browser, please clear your
cookies/cache or switch to a different browser. On your...
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summer fridays half empty
I received my summer Fridays lip butter balm today and I was
disappointed to see the tube is nearly half empty considering this
product is $25. Does anyone else have this problem?
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Can I still return a product without a box?
I bought the Boscia oil makeup remover a week ago, thinking it’ll do
some great thing to my skin. However, after a week of use, it made my
skin breakout...I tossed the box already because I thought it...
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Re: Can I still return a product without a box?
Hi @RinnC, You are more than welcome to return this item without the
original packaging. We understand that sometimes, packaging is discarded
before one can determine if a product suits their wants an...
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Re: Can I still return a product without a box?
Hi @fnuduaa, if you no longer have the receipt, the store may be able to
look up the transaction if the purchase is in your purchase history! For
more information, I suggest contacting your local Sephora store
directly. Thanks! Regards, Danee
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RE: Can I still return a product without a box?
Go to your local store, explain the situation, and give it a try... I
did this once a long time ago and they were able to honor the return,
but it might depend on the product or how difficult it may b...
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Gift card frustration
I’m hoping to get some actual help. Recently, my elderly mother fell
victim to a fraud scam. The fraudsters scared my mother into withdrawing
cash from her bank account and purchasing gift cards at a ...
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Re: Gift card frustration
I think the rest of this community should be made aware of your direct
message to me since it sounds like you’re actually going to help when
you say something like that. Rather, Sephora is yet again p...
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