Important Changes to Beauty Insider Community Private Messages

[SephoraBIC]

Beginning August 1st, 2024 at around 9am Pacific Time, the default Forum private message setting will be set to “OFF” for all members of the Beauty Insider Community. This means that all members of the Beauty Insider Community, including existing members who currently have their private messages turned on, will have their PMs defaulted to OFF on August 1st. Please visit account settings (the gear icon) on a desktop or mobile web browser to adjust your preferences.  

Once private messaging is re-enabled after being toggled off by default, any previous message history will be restored. Going forward, new members joining Community for the first time will have their private messages turned off by default when they register, with the ability to visit account settings to adjust their preferences.  

[keelybt]

@PrettyPaint This is being looked into and we appreciate your patience. 

[PrettyPaint]

@keelybt Thank you so much. Take your time! 

[Mellmars1185]

@SephoraBIC Hello mine were not turned off when I signed in. I reset and they were still on. So I saved.

[SportyGirly125]

@TeamBIC We are looking to turn it back on but it doesn't give us an option as the envelope icon shows up and disappears.  I can only see an email notification option.

[LaurieBT]

@SportyGirly125, thank you for letting us know! We are looking into this now. 

Best regards,

Laurie

[SportyGirly125]

@LaurieBT @It seems to be working now. Thank you. 

[SportyGirly125]

Reminder to all BIC members to turn on your message notifications

[CynthieLu]

*bump*

Thank you for this reminder! @SportyGirly125 

[graceeeeee22]

thanks for the heads up

[ky911]

Good to know! Thank you 😊

[Mcakes]

Someone please remind me to turn them back on 😂 

[SportyGirly125]

@Mcakes @I sent you a message already but Reminder to turn on your message notifications

[Mcakes]

@SportyGirly125 what would I do without you! Thank you!

[SportyGirly125]

@Mcakes @I’ll try to remember 

[lisasfl]

Thank you for letting me know ahead of time 🫶🤗💖💋

[CynthieLu]

Thank you for the update. 🙏 @SephoraBIC 

I'll remember to go into my account settings on August 1st after the update to turn my messages feature back on. 😀

[caitbird]

@SephoraBIC  thanks for the heads up!

[PrettyPaint]

@SephoraBIC Thanks!

[greeneyedgirl107]

@SephoraBIC just to clarify: our "old" PMs aren't going to be deleted.  Is this right?

[LaurieBT]

@greeneyedgirl107, that's correct! Once private messaging is re-enabled after being toggled off by default, your previous message history will be restored.  

[greeneyedgirl107]

@LaurieBT thanks!