My Playbox Dec 2018 .... did not get a surprise gift at all

[milio81]

Well I did not receive a surprise gift with this Sephora play order. This is my third box and I have not been impressed by the samples. I think it’s time to cancel this membership. Disappointed 

[ZakiyaBT]

Hi @milio81,

I am sorry to hear that there is an item missing from your PLAY! box. If you have not been assisted already, please send me a PM with your order number or registered email address and I will look into this further for you. 

Best,

Zakiya

[Kayler00]

I didn't get one either. When I emailed they told me to call. Not worth my time - not sure why they couldn't help me via email.