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Post in PLAY! by SEPHORA
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Broken blush

My July box arrived today and when I opened the tarte blush, it was completely broken. 

Re: Broken blush

I can't believe many people had the blush broken...  I subscribed to Sephora box 3 months ago and I keep getting the crummy boxes -- everyone has been receiving great boxes .. I might cancel

Re: Broken blush

Hi Everyone!

 

If you haven't received any assistance regarding a damaged item in your July PLAY! Box, please feel free to send me or any other mod a private message with your order number, so we can assist. Thank you. 🙂

 

Best Regards,

 

❤️ Raquel 

RE: Re: Broken blush

I emailed Play by Sephora and was told they couldn’t send out a new one. How can you help?

Re: Broken blush

My blush came broken too and i love the shade 😞

Re: Broken blush

Mine was broken too.  I loved the color and wish I could have tried it.  Boxes should be packed tight so things don't slide around and get broken inside.


@lauriegkc wrote:

My July box arrived today and when I opened the tarte blush, it was completely broken. 


 

Re: Broken blush

Mine did too i hope they plan to give us a new blush or something

Re: Broken blush

@abc123abc123 @DeeInDenver @Anonymous @Tinarn26 @Anonymous @Anonymous @drygin @likesalt @carmenla08 I'm so sorry to hear that your blush arrived damaged. If you still need assistance, please send me a PM. 

Broken blush

Mine too! Super bummed. Blush everywhere ruined my favorite blanket and my shirt. I had to shampoo my couch and carpet. Blush wouldn't come out of the white shirt I had on. If they would package the box correctly than this wouldnt have happend. Not happy!!!

Anonymous Insider

Re: Broken blush

Mine too. Broken and a mess all over the other products. This was the one thing I was looking forward to in my box

Re: Broken blush

Mine just arrived today and my Taste blush was broken as well! Seems to have happened to sooo many people. What a waste of so many beautiful blushes! It could have been avoided with a little bit of bubble wrap; which should be around any powdered products that are going to be slammed around in the mail. I'm pretty disappointed. I have this blush from my birthday gift last year and it is such a perfect color that I was actually looking forward to having another one as backup. 

 

Anonymous Insider

RE: Re: Broken blush

Mine was was also broken and made such a mess over everything! Not to mention one of the items was something I've already received in a play box not too long ago. I am super disappointed in this month's box, definitely the worst one I've received so far.
Anonymous Insider

Re: Broken blush

Mine too! And it fell all over my bag and everything... 😞

 

Broken blush

My was broken as well. Luckily I had seen all the posts saying it was broken and carefully and in the box so it didn't get everywhere. I can at least salvage it to a degree, but things need to be packaged a little better. This all could have been avoided with putting either a little bubble wrap around the blush or simply some paper. A little extra effort and fewer upset customers.

RE: Broken blush

My blush was broken as well. I think it’s a sign to cancel my play subscription, I haven’t been really happy with a box in a while.

Re: Broken blush

My blush was broken all over everything as well. It kind of exploded when I opened it, got my dress and rug all pink. 

RE: Broken blush

Me too, my blush is completely broken

RE: Broken blush

Mine too. Ridiculous. All over all of the products as well.

Re: RE: Broken blush

@natcox,

 

I am truly sorry to see the condition that your blush arrived in! I am going to send you a message momentarily.

❤️ Melissa

Re: Broken blush

@lauriegkc,

 

I am sorry to hear about your blush! I am going to send you a message momentarily.

❤️ Melissa

Re: Broken blush

I have the same exact problem when I opened the blush it fell out onto my bed and now I have pink marks from the blush all over my comforter.

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