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Post in PLAY! by SEPHORA
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Broken Item in Play Box

Received my box today with a broken Becca highlighter. To be fair I know that Becca highlighter break kinda easily. Thankfully it did not get all over my other items. Not sure if I’m supposed to post here or call customer service

Re: Broken Item in Play Box

Mine was broken too 😞

 

Re: Broken Item in Play Box

Hi Everyone! So sorry to hear that your Becca samples arrived damaged! If you still need assistance, please send me or another Mod a PM with your Play order number so we can help!

Re: Broken Item in Play Box

Hi! Mine arrived broke as well. 


@StephanieBT wrote:

Hi Everyone! So sorry to hear that your Becca samples arrived damaged! If you still need assistance, please send me or another Mod a PM with your Play order number so we can help!


 

Re: Broken Item in Play Box

Hi @nicole0912,

I will send you a private message to provide further assistance.

 

Stay Gorgeous,

Penelope

Anonymous Insider

RE: Broken Item in Play Box

Mine was broken too. Not to the point that it was ruined, but it’s messy and loose in the pot.
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