Stores & Services
Find a Sephora

Happening at Sephora

View all


From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Showing results forย 
Search instead forย 
Did you mean:ย 
Post in Oh, Canada!

Sephora Virtual Swag Why none for Canadians?

Just registered for Sephora Virtual but disappointed that the swag bag option is only open to US residents. Will they eventually open one to Canadian residents? I don't see why we're excluded, we're right here lol


Re: Sephora Virtual Swag Why none for Canadians?

@jaeda Thereโ€™s so many regulations around ingredients in products, contests/giveaways, duties and taxes on importation, and cross-border shipping to name a few. Itโ€™s a logistical nightmare to navigate, hence US only. Sad that we Canadians get the short end of the stick when it comes to US-based events, even though the only thing that separates us is a geopolitical border. 

Re: Sephora Virtual Swag Why none for Canadians?

Ah I get that, ya it sucks, we're like on the same chunk of land like come on lol. , I'm sure if they really wanted to  they could put together a bag of tons of products that are allowed here that wed be paying for nonetheless . I've gotten so many free samples and sample bags at Sephora booths. And it's rare I come across a product that's not allowed here. 

Re: Sephora Virtual Swag Why none for Canadians?

I agree with you @jaeda @JoSometimes - that sucks! I was so disappointed when I realized I couldn't buy the virtual swag bag. You'd think they could assemble swag bags IN CANADA for the Canadian participants, to avoid duties and such. Even if it wasn't the identical set of products, it would still be a great complement to the Sephoria day itself.

Re: Sephora Virtual Swag Why none for Canadians?

@jaeda @The virtual swag bag has never been available for Canadian residents and in the description below it says for US only. 

4 Replies
Conversation Stats
  • 4 replies
  • 11 Hearts Given
  • 4 Contributors