My sephora points disappeared

[Anonymous]

I had over 500 points and they have dissappered. Is this happening to anyone else? 

[blushingOoO]

Mine too ! How did you get yours back?

[GG84]

@blushingOoO if you have not been active on your account in a year I believe, your points disappear. Did you make a purchase last year? 

[quspork]

@Anonymous @kandikain @JoyceL9 @8319Princess It's a glitch. It happens from time to time when the system updates. Everything will be fixed soon!

[kandikain]

me too! i had 3,057 points. i was going to exchange it soon. i just refreshed it and now it's saying i have 2,907!? what is going on??? i want all my points back!

[Anonymous]

UPDATE! 

My points came back!! Thank god!! Hope you guys got your points back as well!! 

[JoyceL9]

My points disappeared as well!!!

[8319Princess]

Yes, several similar post as yours.