Help with choosing Tom Ford foundation shade

[solaris905]

I am intrigued by the new Tom Ford Traceless Soft Matte Foundation, but have no clue which shade would  match me the closest (I don't have any other TF foundations). I doubt that my local Sephora carries it (Oshawa), plus I'd be nervous to go into a mall during a pandemic, so checking shades in person will not happen.  I wanted to use the online Shade Matching tool, but it doesn't work, no matter which browser I use and even on my phone it doesn't work. It doesn't give me any results at all, regardless of which foundation I choose to compare it to. When there isn't a match, I usually get a message that it didn't match, but in this case, I get a blank screen.  I wonder if anyone can help me pinpoint some shades. The foundations that match me closest are: Dior Air Flash in 1 Neutral (100), Smashbox Studio Skin 15hr Hydrating foundation in 1.1, Estee Lauder Double Wear in 1N2 Ecru, Laura Mercier Silk Creme Moisturizing Photo Edition foundation in Rose Ivory. I looked at the swatch photos for the new TF foundation that are available on Sephora, but I find them even more confusing and unreliable.  I also went to TF website, but I found it even less helpful. I wonder if anyone can help me.

[RAWRitsRED]

Hi @solaris905!

I tried the shade finder for the TF foundation and had the same problem!  Nothing would show up no matter what foundation I chose to match it with.  All the other foundations work but not TF for some reason.

You can contact customer service about this problem.

[solaris905]

Hi! Thank you. I did contact their beauty adviser/customer service and they couldn't match me via their tools on the telephone, so they told me to ask a question in the community here. But... because Tom Ford foundation stick has similar shades, I used the shade finder tool for that and then used the results for the new foundation. It matches pretty well but I find it a tad dark after it dries - other reviewers also found that it gets a bit darker.