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From the Chanel website.
Ekkkk....I can't wait!!
Sorry your orders got cancelled. 😞 There must be something really weird going on where they don't want to sell the product yet. I posted this earlier, but even though mine shipped, the ups status says:
MERCHANDISE IS MISSING. UPS WILL NOTIFY THE SENDER WITH ADDITIONAL DETAILS. / ALL MERCHANDISE MISSING, EMPTY CARTON WAS DISCARDED. UPS WILL NOTIFY THE SENDER WITH DETAILS OF THE DAMAGE
Maybe the cancellations are somehow related to this?
What?!?! That is wild! I really hope they ship you the actual product....
Yeah, it's a bit of a mystery what that means. I think I will call Monday and see what's up. Normally I wouldn't be worried, but I really want this!
Same!
@VioletLavender @breanalee oh no my order got canceled but it didn't say why! Did anyone else's get canceled?
Does anyone's say "placed"? That's the status of mine...
Also if you try and order it again with the quick buy trick it says out of stock...
I have it in my cart I wonder what will happen if I place the order again. I actually want a back up so I might try that! If you already got one order in then you can also use the re-order button.
Oh I just tried that and it didn't work. They must have figured out people were getting it early and they altered the availability...
Thanks @shimmerbait - maybe we'll see some activity tomorrow then?? I'm sorry to everyone that got their orders canceled 😞
@niki172 my order status updated to shipped with a tracking number! Did yours update too?
@shimmerbait - I called CS and got a tracking# from them this afternoon. The package weighs a pound and is headed this way so no empty box for me! That really baffles me though - why would they start to send people's orders to UPS if all it is is an empty box?? No bueno Chanel.
My order got cancelled, too 😩
Mine says 'on hold'
Mine also says "On Hold." Hopefully they will ship on Monday....
@annypoo Oh no! 😞 Several people on the Spring Releases thread said that theirs shipped, so I'm not sure what happened... I'm sorry that your order got cancelled. 😞
Does anyone know if it will be eventually available for Canadians somewhere?
@angelKiss24 @annypoo This is available to purchase already! It was announced yesterday in the Spring Releases thread that there is some sort of glitch allowing it to be purchased at Chanel direct. There is some refreshing of the page involved. 😉
The easiest way to get it is to sort the products by powder, and select "quick buy," that way the "add to bag" option stays up. 🙂
I hope you guys get yours! 🙂
Thank you for the tip! I was able to purchase one as well, and I'm crazy excited!