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Post in Customer Support

Sold expired foundation

Purchased online lancome care & glow foundation with a gift card the color was too light went in store and exchanged and purchased another lancome teint idole in the same shade turns out I didn't like the teint idole so I took that one back and exchanged for other things but that left me with the care and glow which I realized was expired tried to exchange for one that wasn't expired and they keep saying they can't find the transaction 

Re: Sold expired foundation

Hi @Quemoney I'm sorry to hear that! As the item was exchanged in store, please contact the Sephora store directly if you have additional questions or concerns. Regretfully, we, www.sephora.com, are unable to process exchanges. 

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