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Post in Customer Support
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Same-Day Unlimited Subscription Refund

Hello! I recently signed up for a free trial of the same day unlimited service and forgot to cancel before it ended. This morning, I noticed a charge of $66 on my account. I haven't used the subscription and as a student, it's out of my budget. Could you please assist me in processing a refund? Thank you for your understanding.

Re: Same-Day Unlimited Subscription Refund

Hi @blueberryli,

 

Sorry, you must cancel the subscription before the renewal date to avoid being charged. I'll look into this further and I'll send you a message.

 

Best,

Laurie 

Re: Same-Day Unlimited Subscription Refund

Okay, thank you!

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