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Post in Customer Support
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Zzzara01
NEWCOMER I Insider
3 weeks ago
3 weeks ago

Refund

I tired to place an order on a perfume, accidentally charged it to an old, canceled card, it declined, I charged it too my working card and completed the order. When i decided i wanted to return the item, i got a refund to the card that is no longer in operation. On my receipt it says it charged to the canceled card, but I can see on my bank statement it charged my operational card. Help!

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LaurieBT
MOD Rouge
3 weeks ago
3 weeks ago

Re: Refund

Hi @Zzzara01,

 

I'm happy to look into this further and I'll send you a message.

 

Best,

Laurie 

 

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  • 3 weeks ago
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