Received Wrong order

[lisahdez]

Please help sephora sent me the wrong order nome of the items are what I ordered and now two of the ones I did ordered are sold out and they are expecting me to ship out the wrong ordered which is all opened(not used) but opened and they will send me mine. What should I do I am so disappointed I dont have time for all of this 

[LaurieBT]

Hi @lisahdez,

I'm sorry about this! I'll send you a message shortly.

Best,

Laurie 

[lisahdez]

Thank you Laurie for taking your time to worry about our issues. I have spoken to a customer service representative over the phone and the issue has been solved. 

[LaurieBT]

@lisahdez, I'm glad you were assisted and thank you for reaching out to us! 

Best regards,

Laurie