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Post in Customer Support
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Out of stock item not refunded

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I picked up an online order from my pickup location but one item was out of stock. I have not received a refund and I do not know how to get a refund on an item I never received. 

Re: Out of stock item not refunded

@bramirez200 You will only be charged for the available item and the original pending authorization should be released within 1-7 business days depending on your financial institution. 

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