Offer available to select BI members

[YAMYAMING]

Hi

When I tried to use the code but it didn't work and only said "Offer available to select BI members."

Could you help me with this?

Thank you!

[LaurieBT]

Hi @YAMYAMING and @Rcurlsss,

I'm sorry for the trouble! It sounds like you might be referring to the Friends and Family promo code. If you have a friend or family member who works for Sephora, please reach out to them so they can share their unique link with you. 

Warm regards,

Laurie

[YAMYAMING]

I think there is a misunderstanding in communication. I wasn't asking about the Friends and Family promo code. I tried to apply another promo code from a few days ago, but it still didn't work, so I searched the Internet and found that there were quite a few people like me, so I even inquired at customer service.

[LaurieBT]

Hi @YAMYAMING,

I apologize for the confusion on my part and thank you for clarifying! I'll send you a message for more information shortly.

Best regards,

Laurie 

[Rcurlsss]

this happened to me as well!

[tinNick295837jo]

Same here. It’s the code I got after subscribing to text message, but it’s useless.

[rurushah]

This happened to me as well.

[LaurieBT]

Hi @rurushah,

I'm happy to check on this and I'll send you a message.

Best,

Laurie 

[keelybt]

@tinNick295837jo I will send you a PM.