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Post in Customer Support

New to VIB status - really want the exclusive bday gift

I already redeemed my bday gift in March while I was only a beauty insider (I could only get the hair set because I have an allergy to an ingredient that happened to be in the other products, and I haven’t opened the Moroccan oil set because honestly I’m not that excited about it).. but now I see I’m fairly close ($48) to becoming a VIB member, which grants access to the summer Friday bday gift which I realllllyyyy want. I would spend the money to become VIB if it meant, I could get the summer Friday bday gift set. Do you think there’s anyway, that Sephora could do that for me? Could I “return” the unused Moroccan set? I don’t really need to buy anything soon if I can’t get the vib gift

Re: New to VIB status - really want the exclusive bday gift

@MJaneSK Regretfully, the birthday gift cannot be exchanged once redeemed. I'm sorry about that!

Re: New to VIB status - really want the exclusive bday gift

Is there anything I can do since I’m recently upgraded to VIB? Is there anyway I could still get the summer Friday set?

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