Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
arellik
NEWCOMER I Insider
‎04-20-2024 03:20 PM
‎04-20-2024 03:20 PM

Missing Package

Hi, I ordered a Summer Friday's lipgloss. I received a notification that my package was delivered. I opened the box to find an empty box. I'm not sure who to contact or where to make the claim.

0
Reply
1 Reply
LaurieBT
MOD Rouge
‎04-20-2024 03:40 PM
‎04-20-2024 03:40 PM

Re: Missing Package

Hi @arellik,

 

I'm sorry to hear this! I'm glad to see another agent was able to further assist.

 

Best regards,

Laurie 

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎04-20-2024 03:20 PM
  • 57 views
  • 0 Hearts Given
  • 2 Contributors
testing