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Post in Customer Support
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Jennifer5555555
NEWCOMER I Vib
3 weeks ago
3 weeks ago

How long until I get Refund

I purchased a Dyson on April 24 and canceled instantly due to incorrect shipping information.

 

today is may 1 and I have not received my money back.

 

How much longer do I have to wait?

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3 Replies
keelybt
MOD Rouge
3 weeks ago
3 weeks ago

Re: How long until I get Refund

@Jennifer5555555 If your order was cancelled you would not be charged and the pending authorization is typically released within 1-7 business days, depending on your financial institution.

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2 Replies
Jennifer5555555
NEWCOMER I Vib
3 weeks ago
3 weeks ago

Re: How long until I get Refund

It’s been more than 7 days

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1 Reply
LaurieBT
MOD Rouge
3 weeks ago
3 weeks ago

Re: How long until I get Refund

Hi @Jennifer5555555,

 

I'm happy to check on this and I'll send you a message.

 

Best,

Laurie 

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1 Reply
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  • 3 weeks ago
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