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Can you remove my review?
Hi! I wanted to ask if you could remove my review on the Amika Undone
texture volume matte spray? I wanted to add more to it! thank you
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Re: Can you remove my review?
@bethelcreates I've removed it for you! Please allow 24-48 hours for it
to be removed from the product page. Thanks!
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Re: Can you remove my review?
Hello, Are you able to remove my recent review for Killian Princess? I
left the review for the incorrect product! Thank you 🙂
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Perfume Leak
I ordered the Gisou Hair Perfume a few days about but once I got it, I
could smell the perfume outside of the package. Once I opened it, I saw
a leak in the box and it was spilling outside of the perf...
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Re: Sephora waterproof makeup remover
Hi @ktlnsmom, I'm sorry that the Sephora Collection Waterproof Eye
Makeup Remover is unavailable. We don't have additional insight but if
you haven't already, please be sure to sign up for restock not...
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Text marketing promotion
Spoiler (Highlight to read) Hello i signed up for text marketing but
never received my promo code. Ive called customer service but they make
it so difficult like im lying. Can ve gotten bogus codes an...
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25% off Dyson Airwrap Ceremic Pop Not Working
I opened Sephora visa credit cart to discount the Dyson Airwrap™
Multi-Styler Complete Long Limited Edition in Ceremic Pop. However,
after I ordered the item online, a message sent to me about 30 minu...
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Re: 25% off Dyson Airwrap Ceremic Pop Not Working
I have talked to the representative. I was confirmed that I will get the
25% discount back. But, the system is still wrong for having the item
available which in fact it is not. I ordered it again and...
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Missing Samples
I was excited to try my free perfume samples for my bday. Packaged
arrived and no samples. Seems like a pattern. This is not the first
time. Is there a customer service chat to discuss?
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Extra Charges
I bought a package a couple days ago and the total was given to me and I
was charged that same amount and my package arrived but now i have an
extra charge for a small amount in my account that Couldn...
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Mail Collaboration
Hi, is received an email for a collaboration, i just wanna know for sure
if this is legit.the mail was send with this email address:
sephora.empowerment.sephora@gmail.com thank u!
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Re: Mail Collaboration
@xRomanie I'm sorry for the confusion. That is not one of our emails. I
recommend not engaging further and reporting it as a phishing attempt
through your email application.
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CT birthday gift
will the Charlette Tilbury Birthday gift ever be back in stock??
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Unable to Place Order
My order keeps saying “Unable to place your order. Please verify that
your card information and billing address are correct. If applicable, we
have reversed any pending charges to your account.”even t...
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Re: Unable to Place Order
Hi - thanks for the reply but there’s no issue with my financial
institution- I was paying by gift card - it’s a fault with your website.
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