Gift Card Balance Disappeared

[meli0011002]

I had a $20 gift card for Sephora and when I was trying to check out, the transaction declined for some reason, even though my card went through and showed that it had $20 (it was my first time using the card). I kept trying to pay again because nothing seemed out of order, and then the next time I checked, my gift card balance was $0 and the order was never placed. The money disappeared and I have not gotten it back. I’m extremely upset.

[keelybt]

@meli0011002 I'm sorry to hear that! I will send you a PM.