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Post in Customer Support

Exchange

I would like to exchange my concealer since the product number is darker that I used to use and last week I exchange with the number because the color that I have been used was brighter but when I this week opened it and used it the product have been made it darker …

can I exchange my product to the brighter number because I can not use this product it makes my face darker and messy and it has been passed 13 days of the day that I bought 

Re: Exchange

@maneliam yes, you should be able to! You can learn more about our return/exchange policy here:

 

https://sephora.com/returns-exchanges

Re: Exchange

@maneliam I would contact customer service to get clarification 

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