Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Cancelled order/Afterpay refund

Cancelled my order immediately after I realized wrong shipping address. Did not want to have to deal with my old address which is my exs house. I had my payment set up through Afterpay and saw that Afterpay deducted $$$ but I am wondering if I am getting a refund for it? My payment plan is still active thru their app. Should I be concerned? Wondering if I need to contact Afterpay or Sephora. Seems like a lot of people had this issue. 

Re: Cancelled order/Afterpay refund

@CVangsta As you cancelled the order, you should expect to see the refund from Afterpay within 5-7 business days. 

Re: Cancelled order/Afterpay refund

Hi! I still haven’t received my order and it’s been well over 5-7 business days. Who should I contact next?? 

Re: Cancelled order/Afterpay refund

@CVangsta I'm sending you a PM. 

3 Replies
Conversation Stats
  • 3 replies
  • 156 views
  • 0 Hearts Given
  • 3 Contributors
testing