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Post in Customer Support
shay1109
NEWCOMER I Vib
2 weeks ago
2 weeks ago

Brand new gift card says 0 balance

I received a brand new 50$ gift card as a gift and the balance is saying 0 when I never used the card and it was activated. Customer support said there is nothing they can do. Can I get some help? This is horrible! 

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3 Replies
DaneeBT
MOD Rouge
2 weeks ago
2 weeks ago

Re: Brand new gift card says 0 balance

@shay1109 oh no! I'm sending you a PM. 

0
Reply
2 Replies
marylavallee
NEWCOMER I Vib
2 weeks ago
2 weeks ago

Re: Brand new gift card says 0 balance

The same exact thing happened to me. Im so frustrated. 

0
Reply
1 Reply
LaurieBT
MOD Rouge
2 weeks ago
2 weeks ago

Re: Brand new gift card says 0 balance

Hi @marylavallee,

 

I'm so sorry to hear this! I'll send you a message.

 

Best regards,

Laurie 

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Conversation Stats
  • 3 replies
  • 2 weeks ago
  • 131 views
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  • 4 Contributors
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