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Post in Customer Support
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AirMG
NEWCOMER I Insider
3 weeks ago
3 weeks ago

25% off not applied upon activating my card and there's no option for this to occur.

Was told by a sephora agent that I would have this option as I just received my physical card, yet there's nowhere to apply this and chat is currently unavailable. Need to rectify.

0
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4 Replies
keelybt
MOD Rouge
3 weeks ago
3 weeks ago

Re: 25% off not applied upon activating my card and there's no option for this to occur.

@AirMG I'm sorry to hear that you are having trouble. Live chat can take a minute to update to available. You can also contact us by phone at 1-877-737-4672.

0
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3 Replies
AirMG
NEWCOMER I Insider
3 weeks ago
3 weeks ago

Re: 25% off not applied upon activating my card and there's no option for this to occur.

Calling will only result in the canceling of my card.

0
Reply
1 Reply
DaneeBT
MOD Rouge
3 weeks ago
3 weeks ago

Re: 25% off not applied upon activating my card and there's no option for this to occur.

@AirMG I will send you a PM to gather more info.

0
Reply
AirMG
NEWCOMER I Insider
3 weeks ago
3 weeks ago

Re: 25% off not applied upon activating my card and there's no option for this to occur.

Live Chat has been unavailable for 2+ hours.

0
Reply
1 Reply
Conversation Stats
  • 4 replies
  • 3 weeks ago
  • 181 views
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  • 3 Contributors
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