Received an Expired Product

[mariyaU]

Spoiler

Hi,

I got the Grande Lash MD lash enhancement serum with my insider points on the 11th of April 2024. I started using it a couple of days ago and my eyelashes tingled and I felt a prickling sensation. I recently just checked the expiry of the product and it had expired in February 2024. I was using this product and it never occurred to me that Sephora would send me one that’s expired. 

I can’t even return it since I was eligible for it with my points and that’s how I received it. Please give me a solution Grande Cosmetics Mini GrandeLASH™ Peptide Lash Enhancing Serum 0.05 oz/ 1.5 mL 

attaching pictures here, will share the order number after someone contacts me from customer service. 

 

 

[DaneeBT]

@mariyaU Sorry to hear that! I'm sending you a PM.