Refund

[Queenalliegirle]

• Hello! I placed an order on February 24 and that night I had to cancel my order but now it has been two days since I canceled it and on my debit card account it says pending. How long is it supposed to be when I get my money back?

[Queenalliegirle]

I was charged the money because it took $40 out of my account

[LaurieBT]

Hi @Queenalliegirle,

I'll check on this and I'll send you a message.

Best,

Laurie

[keelybt]

@Queenalliegirle If your order was cancelled you would not be charged and the pending authorization is typically released within 1-7 business days, depending on your financial institution.
 

[Queenalliegirle]

But I was charged the money still

[CorgiMommy]

@Queenalliegirle call customer service or your bank.