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Post in Customer Support
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Points are gone

I had around 800 points until yesterday and now I’m at 0? I haven’t used them at all either. What happened?

Re: Points are gone

@aloders1233 I see that you have 853 points. If you're still not seeing this, please try logging out then logging back in. Thanks!

Re: Points are gone

@aloders1233 have you checked again recently?  The site has been a little glitchy and that happened with my points a couple of weeks ago but it was fixed.

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