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Post in Customer Support
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cassiecoley
NEWCOMER I Insider
‎04-12-2024 06:12 PM
‎04-12-2024 06:12 PM

PIN number

Hi,

The PIN number on my gift card was accidentally scratched off. Is there a way to use the gift card without it or somehow access the PIN number? 

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LaurieBT
MOD Rouge
‎04-13-2024 06:43 AM
‎04-13-2024 06:43 AM

Re: PIN number

Hi @cassiecoley ,

 

My apologies! The pin is required to redeem the gift card online. However, I recommend visiting a store to see if they're able to redeem the gift card in store for you without the pin.

 

Best,

Laurie

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  • 1 reply
  • ‎04-12-2024 06:12 PM
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