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Post in Customer Support

Letter for the Sephora Credit Card

Has anyone received a letter in the mail to "confirm information" for the Sephora Credit Card? I thought I would ask - especially since I'm late to the game and did not see the negative experiences with the bank/Credit card. I have not called them as the letter said to do. 

Re: Letter for the Sephora Credit Card

Hi @JenJen60160,


Thank you for reaching out! I don't have much insight into the letter you're referring to. However, I recommend contacting Comenity Bank with any questions or concerns at: 

1-866-841-5037 (Sephora Visa) 
1-866-864-7787 (Sephora Visa Signature) 
1-866-702-9946 (Sephora Credit Card)

You can also access your online account by visiting: or for Visa


Best regards,


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