Free samples

[GraceMcShane]

Is it just me or the past few times I have ordered from Sephora online I have received no free samples. I used to typically get 2-3 but in the last few orders I have gotten none.

#question 

[LaurieBT]

Hi @GraceMcShane,

I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings. If you would like to send me a private message with your order number(s), I'll be happy to look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available.

Best regards,

Laurie  

[CorgiMommy]

@GraceMcShane are you adding then to your cart?  I just placed an order I forgot to add my offer gift.