[Updated 6/3] Our Beauty Insider Community Forum is Retiring 🍹🏖️👋🏽

[TeamBIC]

[Update 6/3] There is now an option to download your Forum contributions and personal information. Please see instructions in the FAQ further down below!

[Update 6/1] We wanted to remind you that starting June 3, the Beauty Insider Community ✨Forum✨ will become read-only with no new posts or replies being made. The Forum will officially retire and become inaccessible come August, so now is a great time to screenshot posts, photos, or conversations from the Forum that you want to save in your personal files.

To our bold, creative, and always curious Beauty Insider Community ✨Forum✨ members:

We’re sharing a bittersweet message today—this coming August we will be retiring this Forum. We know, we’re bummed too.

For more than 15 years, our Beauty Insider Community has been a place for Sephora die-hards to talk about their favorite products, ask questions about routines, and show off their favorite looks. While this was a difficult decision, we've loved seeing this group thrive and we're incredibly proud of what we've built together.

We'll be here every step of the way as we start to wind things down. 🤝 Here's what to expect along the way...

• June 3: The Forum will become read-only and will only be accessible on desktop or mobile (no more app!). This means that you have until June 3 to make your final contributions to your favorite threads (Masking Challenge! Shop Your Stash! April Hauls!), revisit any favorite posts, and connect with your fellow BIC-ers.
• Your Community profile will be retired on June 4 (updated from June 3), and your profile photo will be replaced with Winky. REMINDER: Community Gallery is not going away, so your Gallery posts and profile are here to stay!
• Mid-August: Community Forum and its posts will no longer be accessible.

Have no fear! There are still plenty of ways to stay connected with us:

📷 Gallery: Post your selfies, shelfies, hauls, and more  


💯 Ratings & Reviews: Sound off on products

🗨 Questions & Answers: Help others with your wealth of beauty knowledge  


🤳🏾 Social: Follow us on Instagram and TikTok for the latest Sephora news and drops

We are immeasurably grateful to you for your engagement and enthusiasm on this platform over the years. You made this a safe space where everyone felt seen and accepted. We may be signing off here, but you will always be welcome at Sephora. Thank you for everything!

Read on for more info and FAQ about the transition:

When is the last day I can use the Forum?

The last day to contribute new posts and content to the Forum is June 3. Starting June 3, Forum content will remain available in a read-only state until early August, so be sure to copy or take any screenshots you may want to save in the meantime!

Will I still be able to send private messages (PMs) to other community members?
Private messaging will no longer be available once the Forum becomes read-only on June 3. After that, we hope you’ll continue connecting with fellow shoppers in other ways by posting in Gallery, Ratings & Reviews, and Q&A.

If the Forum is going away, how do I get in touch with Sephora?

There are still ways to connect with us! Find us on social, or head to our customer service hub here: sephora.com/beauty/customer-service

Will Reviews, Q&A, and Gallery continue to be supported long‑term?

Yes! We hope you continue posting your selfies, shopping hauls, and videos on the Gallery, sounding off on products in Ratings & Reviews, and sharing your beauty expertise in Questions & Answers on product pages.

What happens to my profile picture?

Customized profile photos will be going away on June 4 as part of the Forum closure.

What happens to my username or nickname?

Your Community username is here to stay! It will continue to be associated with any Gallery posts, Ratings and Reviews on product pages, or Question & Answer content you share.

What happens to my badges, ranks, or status levels?

We will say goodbye to Community badges and ranks (for example, FRESH FACE II, RISING STAR III, ICON I) when the Forum retires. Your Beauty Insider tier (Insider, VIB, or Rouge) or any progress on active Beauty Insider Challenges will not be affected! Your BI points will also be unaffected.

Will all my content go away?

Only your Forum content—including your profile (sephora.com/profile/me) and posts—will be going away as we say goodbye to the Community Forum. We encourage you to continue sharing content with your fellow Sephora shoppers on the Community Gallery, Ratings & Reviews on product pages, and Questions & Answers on product pages!

(Updated 6/3) Is there a way to save my posts?

There is now an option to download your Forum content as a CSV or JSON file. To do so, first tap the Settings gear in the top right corner (next to the notifications bell):

Then navigate to Personal Information:

From there, scroll down to “Downloads” where you’ll see options to download your Forum content and information:

PLEASE NOTE: Images will be exported as links within the Forum, which will only be accessible until mid-August. Please save down any images you wish to keep to your local device. 

How long will I have access to save my content ?

You will have the ability to download, screenshot, or save any of your content until the Forum closes in August.

What will happen to all my profile/account information?

Your Community profile (sephora.com/profile/me) will go away as we say goodbye to the Community Forum. You can continue to view your other Sephora information in the following places:

-Beauty Preferences: sephora.com/profile/beautypreferences

-Beauty Insider Summary: sephora.com/beautyinsider

-Account Settings: sephora.com/profile/myaccount

Will old Forum content redirect somewhere else on sephora.com?

Starting in August, previous Forum threads will be redirected to relevant shopping pages on sephora.com or, in some cases, the Gallery.

[tsavorite]

@PaletteAddict99 , @blackkitty2014 , @heartsmyface , @pocketvenus , @lmaster , @ather , @Titian06 , @veronika23, @keana1 , 

@Tamara76  , @TraceyEB, @faeriegirl , @Ispend2much6 , @Harobedb , @Mellmars1185 ,

Please see @makeitup305  and the above!  

[veronika23]

Thanks for the tag @tsavorite 🖤

[Titian06]

Thanks for the tag, @tsavorite !  I accepted the invite @makeitup305 .  I'm on discord:  Titian06.

[makeitup305]

@missjeanie @miss8 

[miss8]

@makeitup305 Break A Leg, Ladies! 🤣

[TraceyEB]

@tsavorite, thank you for thinking of me! I've signed up for the BIC discord link!

[miss8]

Give us the step-by-step instructions @TraceyEB tell us what you see

[lmaster]

@tsavorite yes!! Yaaay so happy,  I just created mine! It's ruralbeautyisfab2 on discord, I accept the invite @makeitup305 🙌💓

[miss8]

@lmaster where is everyone coming up with these unique names? 😉

[greeneyedgirl107]

I just started an IG...my handle is greeneyedgirl107.

I PMed a few of you to exchange contact info, but after 5 I got an error message that I'd reached my limit.  I know I'm probably asking in vain,  @TeamBIC is there a way around this?  

[TraceyEB]

@greeneyedgirl107, I sent a request to join your IG; it will be from Tracey_1413. Also signed up to the Discord BIC group.

[makeitup305]

@greeneyedgirl107 if you message more than 5 quickly you get a time out. It's annoying. I sent you a link on IG and I think in your messages of the discord I just made!

[greeneyedgirl107]

@makeitup305 thank you for the information!  

[tsavorite]

Hi, you all,

I would like to point out that it is misleading to say that the Beauty Community is "Retiring", when the Community is being shut down by the Administration. 

Just a matter of Semantics, but it bothers me. 

Love you all!  Have a great Summer!  ❤️

[curlychiquita]

I’m going to miss you, @tsavorite!

[tsavorite]

Same, @curlychiquita !  Same!

 I hope that we find somewhere to keep in contact, but I have been avoiding the usual social media sites up until now.

That may have to change because of BIC being dismantled.

Thanks for all the light that you bring to our world!

[sissyboi72]

What about You Tube . We cant build a community on YouTube.  We can do everything there pictures posts even video. . I wanna do little 5 to 15 minutes movie's ( make up gangster movies) and stuff. We got some creative minds here. I wanna bring the makeup gangster lifestyle to TV shows and eventually tge big screen.  You Tube will be perfect. 

[lmaster]

@sissyboi72 https://discord.gg/ZthTZf8U

[itsfi]

There's been a lot to process ... thoughts ... feelings ... more thoughts ... more feelings ... 

This Community, and the Forum specifically, has been such a constant in my life that the thought of it retiring has taken some getting used to, not that I really want to get used to it, but, there's little to be done about that as far as Sephora BIC goes. I meant it when I first remarked that I was "gutted yet grateful" (as an aside, that may be one of the shortest responses I've ever made here 🤣). It's sad to see this space come to a close; it's meant a lot to so many, myself included - an excellent resource for beauty tips and tricks; a place to get away from the demands of the day; a space to share the latest finds or inspire others to do the same; and so much more.

It's true what they say, the heart and soul of a community is its people - and this one has been made up of some of the very best, brightest and beautiful, inside and out. Grateful to have had the opportunity to share this space with those who have come and gone, and for some, so thankful to have had the opportunity to have met you in person, and to even have had the good fortune to have shared a meal, a drink, or a trip to Sephora or SEPHORiA with you. 🫶🏻

[TraceyEB]

@itsfi, you sure captured what we've been feeling since this announcement was made. I'm still at the disbelief stage. I signed up for the BIC Discord group and am on IG Tracey_1413. I will miss your witty, insightful posts...would love to stay in touch.

[itsfi]

@TraceyEB, thank you, thank you! 🤗 Believe or not, I do not (yet) have an IG account - it's one of those things that has been on my to-do list for ... ever, and one of those one step forward, two (or in my case, 3 or 4, lol) steps back things. I will get to it - the Forum closing seems like it's going to be the most successful motivator thus far to getting me to really get things off the ground - but, first, I have a few life things that I need give a smidge more time and attention. That being said, an IG account will happen, and I'll (I have absolutely no idea what the proper IG terminology would be here...) I'll find you on IG (?) when I do - thank you for sharing your info with me. I'm aiming for sooner rather than later but I'd be remiss if I didn't say that I'm definitely not the poster child for being social media savvy. 🙄😂 

Would love to keep in touch. I've been meaning to get your thoughts and feels on what will be coming later this year from our beloved Wayne Goss.