[Updated 6/3] Our Beauty Insider Community Forum is Retiring 🍹🏖️👋🏽

[TeamBIC]

[Update 6/3] There is now an option to download your Forum contributions and personal information. Please see instructions in the FAQ further down below!

[Update 6/1] We wanted to remind you that starting June 3, the Beauty Insider Community ✨Forum✨ will become read-only with no new posts or replies being made. The Forum will officially retire and become inaccessible come August, so now is a great time to screenshot posts, photos, or conversations from the Forum that you want to save in your personal files.

To our bold, creative, and always curious Beauty Insider Community ✨Forum✨ members:

We’re sharing a bittersweet message today—this coming August we will be retiring this Forum. We know, we’re bummed too.

For more than 15 years, our Beauty Insider Community has been a place for Sephora die-hards to talk about their favorite products, ask questions about routines, and show off their favorite looks. While this was a difficult decision, we've loved seeing this group thrive and we're incredibly proud of what we've built together.

We'll be here every step of the way as we start to wind things down. 🤝 Here's what to expect along the way...

• June 3: The Forum will become read-only and will only be accessible on desktop or mobile (no more app!). This means that you have until June 3 to make your final contributions to your favorite threads (Masking Challenge! Shop Your Stash! April Hauls!), revisit any favorite posts, and connect with your fellow BIC-ers.
• Your Community profile will be retired on June 4 (updated from June 3), and your profile photo will be replaced with Winky. REMINDER: Community Gallery is not going away, so your Gallery posts and profile are here to stay!
• Mid-August: Community Forum and its posts will no longer be accessible.

Have no fear! There are still plenty of ways to stay connected with us:

📷 Gallery: Post your selfies, shelfies, hauls, and more  


💯 Ratings & Reviews: Sound off on products

🗨 Questions & Answers: Help others with your wealth of beauty knowledge  


🤳🏾 Social: Follow us on Instagram and TikTok for the latest Sephora news and drops

We are immeasurably grateful to you for your engagement and enthusiasm on this platform over the years. You made this a safe space where everyone felt seen and accepted. We may be signing off here, but you will always be welcome at Sephora. Thank you for everything!

Read on for more info and FAQ about the transition:

When is the last day I can use the Forum?

The last day to contribute new posts and content to the Forum is June 3. Starting June 3, Forum content will remain available in a read-only state until early August, so be sure to copy or take any screenshots you may want to save in the meantime!

Will I still be able to send private messages (PMs) to other community members?
Private messaging will no longer be available once the Forum becomes read-only on June 3. After that, we hope you’ll continue connecting with fellow shoppers in other ways by posting in Gallery, Ratings & Reviews, and Q&A.

If the Forum is going away, how do I get in touch with Sephora?

There are still ways to connect with us! Find us on social, or head to our customer service hub here: sephora.com/beauty/customer-service

Will Reviews, Q&A, and Gallery continue to be supported long‑term?

Yes! We hope you continue posting your selfies, shopping hauls, and videos on the Gallery, sounding off on products in Ratings & Reviews, and sharing your beauty expertise in Questions & Answers on product pages.

What happens to my profile picture?

Customized profile photos will be going away on June 4 as part of the Forum closure.

What happens to my username or nickname?

Your Community username is here to stay! It will continue to be associated with any Gallery posts, Ratings and Reviews on product pages, or Question & Answer content you share.

What happens to my badges, ranks, or status levels?

We will say goodbye to Community badges and ranks (for example, FRESH FACE II, RISING STAR III, ICON I) when the Forum retires. Your Beauty Insider tier (Insider, VIB, or Rouge) or any progress on active Beauty Insider Challenges will not be affected! Your BI points will also be unaffected.

Will all my content go away?

Only your Forum content—including your profile (sephora.com/profile/me) and posts—will be going away as we say goodbye to the Community Forum. We encourage you to continue sharing content with your fellow Sephora shoppers on the Community Gallery, Ratings & Reviews on product pages, and Questions & Answers on product pages!

(Updated 6/3) Is there a way to save my posts?

There is now an option to download your Forum content as a CSV or JSON file. To do so, first tap the Settings gear in the top right corner (next to the notifications bell):

Then navigate to Personal Information:

From there, scroll down to “Downloads” where you’ll see options to download your Forum content and information:

PLEASE NOTE: Images will be exported as links within the Forum, which will only be accessible until mid-August. Please save down any images you wish to keep to your local device. 

How long will I have access to save my content ?

You will have the ability to download, screenshot, or save any of your content until the Forum closes in August.

What will happen to all my profile/account information?

Your Community profile (sephora.com/profile/me) will go away as we say goodbye to the Community Forum. You can continue to view your other Sephora information in the following places:

-Beauty Preferences: sephora.com/profile/beautypreferences

-Beauty Insider Summary: sephora.com/beautyinsider

-Account Settings: sephora.com/profile/myaccount

Will old Forum content redirect somewhere else on sephora.com?

Starting in August, previous Forum threads will be redirected to relevant shopping pages on sephora.com or, in some cases, the Gallery.

[makeitup305]

Thank you so much everyone for creating and maintaining such a happy corner of the internet for so many years. I got to develop a passion for makeup and skincare and beauty and share it with others thanks to everyone on this forum. I appreciate so much the kind words, funny memes, and great interactions I have had with all of you. I look forward to keeping in touch through other means, be it IG, Discord, Reddit, or whatever else comes next. Stay glowing! 

https://discord.gg/hR6G9tVAm Hall of Famer Discord

https://www.reddit.com/r/SephoraBIC/s/0Ftr8jKWb3 SephoraBIC Reddit created by @Harobedb 

makeuphappyhour.com blog and website by @sister13 

P.S. If by any chance you are trying the discord and the link doesn’t work, send me a DM on IG (a_la63) and I’ll send it to you directly! 

[missjeanie]

@makeitup305 Thank you for listing all of these and thank you for being here as well!

[itsfi]

Thank you, BIC! There have been many memories made and lessons learned over the years, including: 

5.  I don't need to keep 50+ sheet masks in the house at one time. Really, I don't.  49 will do just fine. 🤣

4.  If you have an opportunity to attend SEPHORiA, go. It'll be worth it.

P.S. Be sure to pack a Touchland hand sanitizer with you. To use yourself and to share with others. 😉  Oh, and wear comfortable shoes. 👟 

3.  I can wear a red lip color (and you can, too). 💄 Now, whether I actually wear one outside of the house is another story, but there is a shade of red that suits me. And there's one that will suit you as well. Just have to do a little bit of searching, sampling,  and swatching. For science, folks. For science. 🔬

2.  1,056 = number of days it takes to hit full pan on a Natasha Denona eyeshadow (tusk from the ND Biba palette) when used every day. 😍

1.  If @TeamBIC asks if you're interested in participating in something, the answer is YES.   Always, yes.  Always.  💗

[missjeanie]

💄6. You can and will make real life friends through a beauty retailers website ♥️ 

[makeitup305]

@missjeanie 😘

[itsfi]

💯

@missjeanie 

[Harobedb]

We're now in the last minutes of the BIC community's existence, and that's just hard to take. Some of the lovely ladies here have set up a Discord location for chat, and it appears to be working. Since the news got out about the demolition of BIC, I've been thinking of setting up some kind of site that's more of a message board, a la BIC. The easiest one, IMHO, is Reddit (or more specifically, a subreddit on Reddit.) 

Now I get why some aren't too thrilled with that idea. Reddit can be, how shall I say, a little rude. But on the good side, your subreddit is your space. It can be as good as you want it to be. I'm going to set up a subreddit at this link: 

https://www.reddit.com/r/SephoraBIC/

I made it somewhat restricted to keep some of the mean folks out. If you need an in, email me at harobedbbb@gmail.com (or if you need a landing point and the boards here are closed.)

Love all you guys, and I hope to see y'all soon!

[makeitup305]

@Harobedb thanks for making that! You should definitely post it in the discord general forum so other people can see it. It’s a bitter goodbye for sure

[Harobedb]

I will. 🙂

[missjeanie]

@Harobedb I've never really explored reddit but thanks for setting that up!  I'll try to set up an account in the next few days!

[Harobedb]

It's easy to do. If you need help or an invite (I've restricted it simply to keep it as a nice space), email me at harobedbbb@gmail.com 🙂

[missjeanie]

I hate to say goodbye.  But the time has come.  I want to thank each and every one of you who've contributed over the years both with BT and BIC. 

I was a lurker on BT for at least a year or so before posting and loved what I saw with the community.  I was thrilled and shocked to be asked to be an ambassador on BIC which kind of feels like the culmination of all that BIC grew to be for me over the years. 

A place to escape real life, a place to gossip about the hot new releases, give reviews and recommendations for products and encourage each other in life. Getting to meet people in person was/is such a highlight.  I hope to see some of you for years to come at beauty events!!! 

Thank you to all the moderators over the years, you've all been so great and treated everyone with such respect and thoughtfulness.  I hope you all know how much we've appreciated you over the years.  

Thank you to all the members for the impact you've had on my life.  I know it may sound dramatic to some but you all really have pulled me through some things. I've LOVED getting to know so many of you and peek into your lives.  I've loved the beauty education that you've all provided over the years!

I hope to stay in touch with as many of you as possible!  Please feel free to add me on instagram missshawnajean !! I look forward to seeing what evolves from here and how we can all keep up with each other!

Thank you. 

[makeitup305]

@missjeanie it was wonderful to have you and to interact with you and everyone else on BIC. I’m going to miss our happy little corner of the internet. https://discord.gg/hR6G9tVAm In case you haven’t joined yet!

[TraceyEB]

@missjeanie, what a beautiful post, Shawna! See you on the other platforms! 💟

[SportyGirly125]

Goodbye BIC! Thanks for the memories and friends. 

[makeitup305]

@SportyGirly125 Thanks for being one of the backbones of this forum! I appreciate all the helpful posts you made and how sweet you’ve always been.

[SportyGirly125]

@makeitup305 Aww thank you for the kind words. 

[Samtian]

Goodbye BIC and everyone! Thanks for making these 13 years a great one! Met so many incredible people and made amazing friends! I will miss you all and all the times and things we've shared. The laughs, the heartaches, the triumphs. I love you all and only wish good things for everyone! 

[makeitup305]

@Samtian ♥️

[greeneyedgirl107]

BiC has meant the world to me.  I wish I could say it better than that, but I can't muster it.  Thank you to all the lovelies, the mods, behind the scenes support.  Please keep in touch, all!

Btw, I know it's probably futile but I think we should consider a letter writing campaign to the higher ups at Sephora. 

💄