[Updated 6/3] Our Beauty Insider Community Forum is Retiring 🍹🏖️👋🏽

[TeamBIC]

[Update 6/3] There is now an option to download your Forum contributions and personal information. Please see instructions in the FAQ further down below!

[Update 6/1] We wanted to remind you that starting June 3, the Beauty Insider Community ✨Forum✨ will become read-only with no new posts or replies being made. The Forum will officially retire and become inaccessible come August, so now is a great time to screenshot posts, photos, or conversations from the Forum that you want to save in your personal files.

To our bold, creative, and always curious Beauty Insider Community ✨Forum✨ members:

We’re sharing a bittersweet message today—this coming August we will be retiring this Forum. We know, we’re bummed too.

For more than 15 years, our Beauty Insider Community has been a place for Sephora die-hards to talk about their favorite products, ask questions about routines, and show off their favorite looks. While this was a difficult decision, we've loved seeing this group thrive and we're incredibly proud of what we've built together.

We'll be here every step of the way as we start to wind things down. 🤝 Here's what to expect along the way...

• June 3: The Forum will become read-only and will only be accessible on desktop or mobile (no more app!). This means that you have until June 3 to make your final contributions to your favorite threads (Masking Challenge! Shop Your Stash! April Hauls!), revisit any favorite posts, and connect with your fellow BIC-ers.
• Your Community profile will be retired on June 4 (updated from June 3), and your profile photo will be replaced with Winky. REMINDER: Community Gallery is not going away, so your Gallery posts and profile are here to stay!
• Mid-August: Community Forum and its posts will no longer be accessible.

Have no fear! There are still plenty of ways to stay connected with us:

📷 Gallery: Post your selfies, shelfies, hauls, and more  


💯 Ratings & Reviews: Sound off on products

🗨 Questions & Answers: Help others with your wealth of beauty knowledge  


🤳🏾 Social: Follow us on Instagram and TikTok for the latest Sephora news and drops

We are immeasurably grateful to you for your engagement and enthusiasm on this platform over the years. You made this a safe space where everyone felt seen and accepted. We may be signing off here, but you will always be welcome at Sephora. Thank you for everything!

Read on for more info and FAQ about the transition:

When is the last day I can use the Forum?

The last day to contribute new posts and content to the Forum is June 3. Starting June 3, Forum content will remain available in a read-only state until early August, so be sure to copy or take any screenshots you may want to save in the meantime!

Will I still be able to send private messages (PMs) to other community members?
Private messaging will no longer be available once the Forum becomes read-only on June 3. After that, we hope you’ll continue connecting with fellow shoppers in other ways by posting in Gallery, Ratings & Reviews, and Q&A.

If the Forum is going away, how do I get in touch with Sephora?

There are still ways to connect with us! Find us on social, or head to our customer service hub here: sephora.com/beauty/customer-service

Will Reviews, Q&A, and Gallery continue to be supported long‑term?

Yes! We hope you continue posting your selfies, shopping hauls, and videos on the Gallery, sounding off on products in Ratings & Reviews, and sharing your beauty expertise in Questions & Answers on product pages.

What happens to my profile picture?

Customized profile photos will be going away on June 4 as part of the Forum closure.

What happens to my username or nickname?

Your Community username is here to stay! It will continue to be associated with any Gallery posts, Ratings and Reviews on product pages, or Question & Answer content you share.

What happens to my badges, ranks, or status levels?

We will say goodbye to Community badges and ranks (for example, FRESH FACE II, RISING STAR III, ICON I) when the Forum retires. Your Beauty Insider tier (Insider, VIB, or Rouge) or any progress on active Beauty Insider Challenges will not be affected! Your BI points will also be unaffected.

Will all my content go away?

Only your Forum content—including your profile (sephora.com/profile/me) and posts—will be going away as we say goodbye to the Community Forum. We encourage you to continue sharing content with your fellow Sephora shoppers on the Community Gallery, Ratings & Reviews on product pages, and Questions & Answers on product pages!

(Updated 6/3) Is there a way to save my posts?

There is now an option to download your Forum content as a CSV or JSON file. To do so, first tap the Settings gear in the top right corner (next to the notifications bell):

Then navigate to Personal Information:

From there, scroll down to “Downloads” where you’ll see options to download your Forum content and information:

PLEASE NOTE: Images will be exported as links within the Forum, which will only be accessible until mid-August. Please save down any images you wish to keep to your local device. 

How long will I have access to save my content ?

You will have the ability to download, screenshot, or save any of your content until the Forum closes in August.

What will happen to all my profile/account information?

Your Community profile (sephora.com/profile/me) will go away as we say goodbye to the Community Forum. You can continue to view your other Sephora information in the following places:

-Beauty Preferences: sephora.com/profile/beautypreferences

-Beauty Insider Summary: sephora.com/beautyinsider

-Account Settings: sephora.com/profile/myaccount

Will old Forum content redirect somewhere else on sephora.com?

Starting in August, previous Forum threads will be redirected to relevant shopping pages on sephora.com or, in some cases, the Gallery.

[danielledanielle]

Fighting the fight to the very end 🫶🏽

[makeitup305]

@danielledanielle @greeneyedgirl107 you guys have been so amazing

[gonerogue]

It's been a pleasure chatting with y'all for the last 12+ years. Thank you for all the recommendations, inspirations and friendships that were formed in sharing our love for all things beauty. If you have my number, feel free to text me any time. If you don't please reach out via DM and I will try and get that to you before the site goes dark.

I'll be joining the discord once my request is approved and would love to keep in contact with anyone that joins.

Thanks for the memories and thanks Team BIC for all the years of community support ❤️

[sister13]

Hi everyone! It's been hectic and I can't believe that that the end of BIC is here already! I shared a while ago that I had started a blog, called Makeup Happy Hour (makeuphappyhour.com) or just go to makeuphappyhour (dot) com if there's a problem with the link. I haven't been too active there or on the socials (@makeuphappyhour on Instagram, TikTok and YouTube), but would love to have you join me! 

Anyway, I posted two things over there on my blog: 

1. A new blog post with some memories, stats, and thoughts on Sephora's BIC shutting down. 

2. A general interest form where you can put in your contact information if you want to be notified about a new community when information becomes available. If you dm'd me, I've got your information and will respond in the dm's, but feel free to sign up too. That way, we can reach out directly once there's new information but it's complicated, lol! 

Also please join the Discord posted below and I'm sure there will be updates there, thanks for setting it up @makeitup305 !

Love you all and really hope we can stick together in the future - this place has meant so much to us over the years! 

INTEREST FORM on the home page: 

[makeitup305]

@sister13 can’t wait to see what you come up with!

[greeneyedgirl107]

@sister13 now I know what blog you spoke about in your PM!  I signed up!  Lmk if I can help in any way!  Xoxo

[ElleElleG]

@sister13 Happy to help develop something.

also need to learn discord 🙃

[sister13]

@ElleElleG I'm not too comfortable with it, either! 

[danielledanielle]

Hey,

So, I waffled on posting anything else, but in true "last hurrah" mentality...and perhaps because I know this won't be up too much longer, I just wanted to say thank you.  To a lot of you.  I usually would PM, but I dunno if everyone is still active, or would read it today.  I also don't want to turn this into a tag popularity contest, take that as you will.  IFKYK how I feel about you anyhow.

BUT

@Loretta55 , so glad to see you, even just for a moment..

AND

Sad stuff

Spoiler

So, 2022.  Even part of 2021.  Not a stellar year.  I lost someone very important to me, well 3, actually 3...and well, while this is life and time goes on, I feel like it never gets truly better when you love someone that much.  BUT, you learn to live with it.  2022 was particularly unkind to my family, we lost 5 people within 5 months.  Some of them weeks apart.  BIC was the few places I could go where everything did not feel awful, sad.  SO, as I type this out, there's a particularly hard reminder here that I can't come here anymore.  But, as I said, you learn to live without it.

ALSO...I did a lot of shopping.

Less sad stuff

Spoiler

Learning to live without stuff kind of forces you to evolve, right?  Like, I have taken a K-Pop demon hunter song 😂 to heart in that true fearlessness is undefined.  There's a perfection in never knowing and trying to pivot.  An agony as well, but here we are.  I loved being here because this was a place where beauty was a necessity in that it was necessary for each of us in different ways.  Continue to be fearless, guys.  In these days, being who you are and not defined by anything is sometimes the most radical thing you can do.

[Loretta55]

Sorry to hear about your losses @danielledanielle . I found this community by accident shortly after my mother passed away. At the beginning I lurked but one day I commented on a post then I was asked to explain myself and that started me posting regularly. I can’t believe that this is the last day that we can post on BIC and I really hope that this site will be restored at some point because I have made so many friends. 

[makeitup305]

@danielledanielle you’ve been the best all this time (although my wallet might disagree). I look forward to keeping in touch and keep drooling over your hauls and inspiring challenges.

[danielledanielle]

"I'm so glad we had this time together

Just to have a laugh or sing a song

Seems we just get started

and before you know it

Comes the time we have to say

So long

Goodnight! "

 

[greeneyedgirl107]

@danielledanielle I'm so sad to learn of your difficulties.  Know that I'm in your corner.   💕 💞 ♥️ 

[danielledanielle]

No worries friend @greeneyedgirl107 , such as life and I know you do

[sister13]

It's so hard to be thinking about this last day, honestly! Love you @danielledanielle !! 

[danielledanielle]

🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽 @sister13 

[ElleElleG]

Absolutely devastated to hear the news! This community has been a staple in my life since undergrad when I barely knew a thing about makeup & thought the Naked2 palette was a wise choice for my skin tone and graduation photos 🫣.

From the heart parties and gif wars to tensions over professional hair care and the distress of losing the “Hall of Famer” status …

I could have never imagined that joining this community would lead to lifelong friendships. So sad that the space that brought us together is leaving but thankful for the endless memories & the connections we’ve established offline.

If we have not connected elsewhere please message me. Now that I can log in I’ll keep an eye out 💜💜💜

Tagging some people in case thy haven’t heard… @NotCrocker @unfungirl 

[sister13]

Love you @ElleElleG - please, please, please stay in touch! 

[ElleElleG]

Miss youuuuuuuuuu @sister13 ! You have my personal number so there will be no getting rid of me 😘 

[sister13]

Okay confirmed! @ElleElleG 

[danielledanielle]

@ElleElleG ...you were so kind to me at the one Holiday gift exchange I did, I never got to say it to you.  I felt like I didn't do enough and you had the kindest response.  You're the better cousin, cousin 😂