[Updated 6/3] Our Beauty Insider Community Forum is Retiring 🍹🏖️👋🏽

[TeamBIC]

[Update 6/3] There is now an option to download your Forum contributions and personal information. Please see instructions in the FAQ further down below!

[Update 6/1] We wanted to remind you that starting June 3, the Beauty Insider Community ✨Forum✨ will become read-only with no new posts or replies being made. The Forum will officially retire and become inaccessible come August, so now is a great time to screenshot posts, photos, or conversations from the Forum that you want to save in your personal files.

To our bold, creative, and always curious Beauty Insider Community ✨Forum✨ members:

We’re sharing a bittersweet message today—this coming August we will be retiring this Forum. We know, we’re bummed too.

For more than 15 years, our Beauty Insider Community has been a place for Sephora die-hards to talk about their favorite products, ask questions about routines, and show off their favorite looks. While this was a difficult decision, we've loved seeing this group thrive and we're incredibly proud of what we've built together.

We'll be here every step of the way as we start to wind things down. 🤝 Here's what to expect along the way...

• June 3: The Forum will become read-only and will only be accessible on desktop or mobile (no more app!). This means that you have until June 3 to make your final contributions to your favorite threads (Masking Challenge! Shop Your Stash! April Hauls!), revisit any favorite posts, and connect with your fellow BIC-ers.
• Your Community profile will be retired on June 4 (updated from June 3), and your profile photo will be replaced with Winky. REMINDER: Community Gallery is not going away, so your Gallery posts and profile are here to stay!
• Mid-August: Community Forum and its posts will no longer be accessible.

Have no fear! There are still plenty of ways to stay connected with us:

📷 Gallery: Post your selfies, shelfies, hauls, and more  


💯 Ratings & Reviews: Sound off on products

🗨 Questions & Answers: Help others with your wealth of beauty knowledge  


🤳🏾 Social: Follow us on Instagram and TikTok for the latest Sephora news and drops

We are immeasurably grateful to you for your engagement and enthusiasm on this platform over the years. You made this a safe space where everyone felt seen and accepted. We may be signing off here, but you will always be welcome at Sephora. Thank you for everything!

Read on for more info and FAQ about the transition:

When is the last day I can use the Forum?

The last day to contribute new posts and content to the Forum is June 3. Starting June 3, Forum content will remain available in a read-only state until early August, so be sure to copy or take any screenshots you may want to save in the meantime!

Will I still be able to send private messages (PMs) to other community members?
Private messaging will no longer be available once the Forum becomes read-only on June 3. After that, we hope you’ll continue connecting with fellow shoppers in other ways by posting in Gallery, Ratings & Reviews, and Q&A.

If the Forum is going away, how do I get in touch with Sephora?

There are still ways to connect with us! Find us on social, or head to our customer service hub here: sephora.com/beauty/customer-service

Will Reviews, Q&A, and Gallery continue to be supported long‑term?

Yes! We hope you continue posting your selfies, shopping hauls, and videos on the Gallery, sounding off on products in Ratings & Reviews, and sharing your beauty expertise in Questions & Answers on product pages.

What happens to my profile picture?

Customized profile photos will be going away on June 4 as part of the Forum closure.

What happens to my username or nickname?

Your Community username is here to stay! It will continue to be associated with any Gallery posts, Ratings and Reviews on product pages, or Question & Answer content you share.

What happens to my badges, ranks, or status levels?

We will say goodbye to Community badges and ranks (for example, FRESH FACE II, RISING STAR III, ICON I) when the Forum retires. Your Beauty Insider tier (Insider, VIB, or Rouge) or any progress on active Beauty Insider Challenges will not be affected! Your BI points will also be unaffected.

Will all my content go away?

Only your Forum content—including your profile (sephora.com/profile/me) and posts—will be going away as we say goodbye to the Community Forum. We encourage you to continue sharing content with your fellow Sephora shoppers on the Community Gallery, Ratings & Reviews on product pages, and Questions & Answers on product pages!

(Updated 6/3) Is there a way to save my posts?

There is now an option to download your Forum content as a CSV or JSON file. To do so, first tap the Settings gear in the top right corner (next to the notifications bell):

Then navigate to Personal Information:

From there, scroll down to “Downloads” where you’ll see options to download your Forum content and information:

PLEASE NOTE: Images will be exported as links within the Forum, which will only be accessible until mid-August. Please save down any images you wish to keep to your local device. 

How long will I have access to save my content ?

You will have the ability to download, screenshot, or save any of your content until the Forum closes in August.

What will happen to all my profile/account information?

Your Community profile (sephora.com/profile/me) will go away as we say goodbye to the Community Forum. You can continue to view your other Sephora information in the following places:

-Beauty Preferences: sephora.com/profile/beautypreferences

-Beauty Insider Summary: sephora.com/beautyinsider

-Account Settings: sephora.com/profile/myaccount

Will old Forum content redirect somewhere else on sephora.com?

Starting in August, previous Forum threads will be redirected to relevant shopping pages on sephora.com or, in some cases, the Gallery.

[veronika23]

Awwwww not for a long time. Thanks tho 🖤 @blackkitty2014 

[itsfi]

Good to see you @veronika23; you were so kind and welcoming from the very beginning and made it fun and easy to engage online.Thank you! Miss chatting with you about ... all things, V!! 

[veronika23]

Awww nice to see you too @itsfi ! Thanks for the kind words 🖤 Miss you too and chatting about everything but def masks 🤣 I've been slacking the last few years. lol 

[greeneyedgirl107]

@veronika23 you've been missed!

[veronika23]

Aww thank you. Missed you too! @greeneyedgirl107 

[sister13]

Hi V!!! Glad you dropped in - miss ya tons! @veronika23  

[veronika23]

Miss you too @sister13!!! 🖤 

[Sunnysmom]

Will miss the fun lippie conversations @veronika23 ! 🥰 

[veronika23]

yes so many good times! @Sunnysmom 🖤

[Tamara76]

I miss you, V!!!🥹  @veronika23 

[veronika23]

Miss you too T! 🖤🖤🖤 @Tamara76 

[miss8]

@TeamBIC , This Always Happens 🤧 #IJustGotHere #ThanksForTheMemories

[tsavorite]

Truly sad news.  Thanks for the memories, BT and BIC friends!  iI has been a great time together! 

I will miss you!  Knowing you has been a priceless experience since 2014.  I have learned a lot from you!

❤️

[Sunnysmom]

You’re one of the OG @tsavorite ! 🥰 hugs! 

[tsavorite]

@Sunnysmom ,

The "old" part!  😊

[Sunnysmom]

Never @tsavorite ! 🤣❤️

[CynthieLu]

Well said, It was priceless and special @tsavorite. This community will be so missed and maybe, unreplaceable because of everyone here that put so much love and kindness into the boards. There's nothing like it out there that's for sure. 🩷😭

[PeachyBlush11]

• Omg this is so sad as a teen that is not allowed to have social media this is the saddest thing I have heard this is so sad but I wish you guys the best in retirement I hope that someday that the Sephora community will be continued.

[blackkitty2014]

Oh no this is so so sad. 😞 

[jemimori]

Oh no!!! This is sad to hear, but hopefully we can kick up the activity on Instagram and TikTok. 

[Tamara76]

Thank you to @SportyGirly125 for sending out the bat signal or else I may not have known this was happening.😢

I have really neglected this community the last few years as my attention has been drawn in a million directions, but I always thought I'd still be able to come home to BIC or BT, as I still fondly think of this space.

I joined this community in 2014 (I think?), which was before I even had Facebook, let alone Instagram, Tik Tok and YouTube.

You were my first real online community.🥺

I used to spend hours on here chatting about makeup, skincare and everything else under the sun. From heart parties to RAC gift exchanges to friendships, of which some have spanned over a decade, I hold so many memories close to my heart.

We got through the pandemic together! And the changeover from BT to BIC! And the end of Bite Beauty and Marc Jacobs Beauty and Becca! And the Too Faced Sweet Peach launch (who still remembers that?!) And weddings and babies and graduations and even losses of our loved ones. This was/is a true community.🫶🏻

Meeting friends here IRL at SEPHORiA 2018 was a highlight of my life and continuing to see everyone over the past few SEPHORiA events was special, but I guess I took it for granted these last few years and I wish I'd spent more time on here recently. 

Thank you to @TeamBIC for everything over the years and thank you to everyone in the community, my friends, who have been there through so much! I love you all and hope we can keep in touch!

I can't believe it is ending...

p.s.

Here's a screenshot from 02/27/18 that I still have saved in my camera roll😭: