Live Chat with Vicky Tsai, Founder of Tatcha!

[SephoraBIC]

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Tatcha founder Vicky Tsai is chatting live on Tuesday, April 17 to answer all your skincare questions. Visit this thread between 2pm and 3pm PST to get the details on everything from holy grail products to finding the right routine for your skin type.

Want to ask a question? Click the 'Reply' button below (not the chat icon on the right)!

[VickyTatcha]

WOW! I loved your questions. Thank you so much for spending this time with me. I'm so sorry I didn't get to everyone. So many amazing Q's! If I missed any burning questions, please email info@tatcha.com and we'll take great care of you! It's an honor to take care of your skin. Thank you for helping to make girls' education around the world possible! xx,V

[jenise]

Hi Vicky, I've used a few of your products and love them. Any suggestions for under eye dark circles? I know sleep is the obvious answer, but I still tend to notice them even with rest. Thanks!

[VickyTatcha]

Hi @jenise. Sorry we missed this question but wanted to get back to you! I just introduced The Pearl which is a tinted eye treatment that will be perfect for you. Please enjoy! xx, V

[chunyan]

Hi Vicky! I love Tatcha and I would really love to see more items at Sephora! Ex. More skincare gift sets like on your Tatcha website or the Plum blossom balm or lipstick!

[VickyTatcha]

Hi @ chunyan. Sorry we missed this question but wanted to get back to you! You are so sweet! It is an honor to take care of your skin. We’ll working on getting you more Tatcha at Sephora. Stay tuned! xx, V

[lisalou744]

I want to start using jade rollers- what’s the best way to use them? I’m imagining using with some of the cleansing oils and other facial oils that I have. Love Tatcha!!

[VickyTatcha]

@lisalou744 Sorry we missed this question but wanted to get back to you! Our Gold Camellia Beauty Oil is perfect for use with a jade roller. Make sure that you are always rolling upward and outward to help lift and depuff. The Gold Camellia Beauty Oil nourishes, hydrates and reduces redness in the skin as you roll! xx, V

[Andreanne89]

Hi Vicky! I actually just just received my new Tatcha cleansing oil and my new clarifying cleanser. Those 2 products litteraly changed my skin in a way I never thought possible. I want to thank you for creating such effective and lovely products. My question for you is : what other products would you recommend for oily skin?

[VickyTatcha]

Hi @ Andreanne89. Oh, thank you! It’s an honor to take care of your skin. Our Water Cream would be a wonderful addition to round finish off your cleansing step. And our blotting sheets are a great on-the-go addition. xx, V

[Sharona636]

Hi Vicky, I wanted to know what was the inspiration behind your line? Also what would you recommend for hyperpigmentation? Thanks.

[VickyTatcha]

Hi @Sharona636 Sorry we missed this question but wanted to get back to you! My own personal skincare struggles inspired me to find a better, more holistic way of taking care of myself. The journey led me to Japan where I learned that a healthy diet and healthy skincare aren’t all that different - Green tea, rice and red algrea. From that, Tatcha was born. For hyperpigmentation, I would suggest an enzyme powder for regular exfoliation, our Essence every day, and the Violet-C Mask 2-3 times per week. xx, V

[kharvey]

hi. i have very dry skin. can you please recommend a cleanser and moisturizer? 

[VickyTatcha]

Hi @kharvey I'd suggest the Gentle Enzyme Powder, The Essence and Silk Cream. xx, V

[kharvey]

thank you. can i use the Gentle Enzyme Powder everyday?

[VickyTatcha]

Hi @kharvey. Yes! Our powders are gentle enough to use daily. xx, V

[KathyDfromCA]

Hello Vicky, what product do you recommend to calm skin and redness? my skin is getting hydrated (finally) but there are still some concern areas.

[VickyTatcha]

Hi @KathyDfromCA The Essence and Indigo Face Cream. Make sure cleanser isn't irritating your skin and making things worse. xx, V

[AMarie27]

Hi Vicky, I have a combo normal to greasy. I own and adore your water cream💖💖💖what would be the perfect routine for combo skin and is your purple line only for mature/dry skin?? Thanks 🙂

[VickyTatcha]

Hi @AMarie27! Our ritual for normal/oily skin would be great for you! It includes the Cleansing Oil, Classic Powder, Essence, and Water Cream. I also always recommend the Blotting Papers for a greasy T-zone

Our luminous line is for all skin types, but does leave a glow to the skin. So if you don't need that extra glow, I would recommend sticking to the Normal/Oil Ritual! 

xx, V

[AMarie27]

Thank you!! And so grateful to use your amazing products!!👌✨💙